Customer Service Representative
2 months ago
Pertemps TM is seeking experienced Claims Call Handlers to support a leading Motor Insurance company in Norwich.
These temporary positions offer an excellent opportunity to work within a dynamic and customer-focused environment.
Role OverviewAs a Claims Call Handler, you will be responsible for providing exceptional customer service by answering inbound calls and assisting customers with non-complex queries related to motor insurance claims. Your role will involve guiding customers through the appropriate claims journey and ensuring they receive the necessary support and information.
Key Responsibilities- Handle inbound calls from customers seeking assistance with motor insurance claims.
- Provide clear and concise explanations of the claims process to customers.
- Guide customers through the necessary steps to submit their claims effectively.
- Offer empathetic support and ensure a positive customer experience.
- Maintain accurate records of customer interactions and claim details.
- Proven experience in a call center environment, delivering exceptional customer service.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and the ability to handle customer inquiries effectively.
- A professional and courteous demeanor with a commitment to providing outstanding support.
Experience in the insurance industry is desirable but not essential.
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Sales Representative
5 days ago
Norwich, Norfolk, United Kingdom Service Service Full timeJob Title: Sales RepresentativeAre you a motivated and enthusiastic individual looking for a new challenge? Do you have excellent communication skills and a passion for sales?We are seeking a Sales Representative to join our team at Service Service. As a Sales Representative, you will be responsible for making outbound calls to customers, processing...
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Customer Service Representative
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Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full timeCall Handler OpportunityWe are seeking dynamic and hardworking individuals to join our team as Call Handlers within the Contact Centre in Norwich.As a Call Handler, you will be responsible for answering operational calls and providing accurate assistance over the telephone using the appropriate software/triaging tools.You will interact with the public,...
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Customer Service Representative
4 weeks ago
Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full timeCall Handler OpportunityWe are seeking dynamic and hardworking individuals to join our team as Call Handlers within the Contact Centre in Norwich.As a Call Handler, you will be responsible for answering operational calls and providing accurate assistance over the telephone using the appropriate software/triaging tools.You will interact with the public,...
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Customer Service Representative
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Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeWe're seeking a highly motivated and personable IT-literate customer service professional to join our professional services organisation.The customer service team provides support to multiple e-commerce web shops daily, through telephone, email, and online chat support.As a customer-focused individual with a proactive approach, you'll thrive in a fast-paced...
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Customer Service Representative
1 week ago
Norwich, Norfolk, United Kingdom Reed Full timeWe are seeking a skilled Customer Service Representative to join our team at Reed. This role involves handling customer inquiries and providing exceptional service via telephone, email, or face-to-face interactions.The ideal candidate will possess experience in a fast-paced, customer-focused environment and be proficient in handling multiple software...
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Customer Service Representative
3 days ago
Norwich, Norfolk, United Kingdom Wheatstone Solutions Full timeA new opportunity has arisen for a Customer Service Representative to join Wheatstone Solutions, a leading provider of recruitment services. The successful candidate will be responsible for delivering exceptional customer care to homeowners in the Norwich area.The Role:Reporting to the Head of Department, the Customer Service Representative will provide a...
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Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing and servicing their home insurance policies, and gathering the necessary information to ensure...
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Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing and servicing their home insurance policies, and gathering the necessary information to ensure...
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Customer Service Representative
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Norwich, Norfolk, United Kingdom The VPS Group Full timeCustomer Service RepresentativeAt Evander, we are seeking a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to resolve...
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Ambulance Service Representative
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Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full timeJob Title: Ambulance Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as an Ambulance Service Representative. As a key member of our Contact Centre in Norwich, you will play a vital role in providing exceptional customer service to our patients and the public.The successful candidate will be responsible for answering...
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Ambulance Service Representative
3 weeks ago
Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full timeJob Title: Ambulance Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as an Ambulance Service Representative. As a key member of our Contact Centre in Norwich, you will play a vital role in providing exceptional customer service to our patients and the public.The successful candidate will be responsible for answering...
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Customer Service Representative
5 days ago
Norwich, Norfolk, United Kingdom BT Group Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at EE. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer inquiries and resolving...
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Customer Service Representative
3 days ago
Norwich, Norfolk, United Kingdom World Fuel Services Full timeAt World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...
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Customer Service Representative
3 days ago
Norwich, Norfolk, United Kingdom The VPS Group Full timeCustomer Service RepresentativeAt Evander, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to...
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Customer Service Representative
4 weeks ago
Norwich, Norfolk, United Kingdom Reed Full timeJob Title: Customer Service RepresentativeAt Reed, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll play a vital role in delivering exceptional customer experiences for our fashion clients.Key Responsibilities:Customer Service: Provide timely and effective support to...
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Customer Service Representative
4 weeks ago
Norwich, Norfolk, United Kingdom Reed Full timeJob Title: Customer Service RepresentativeAt Reed, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll play a vital role in delivering exceptional customer experiences for our fashion clients.Key Responsibilities:Customer Service: Provide timely and effective support to...
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Customer Service Representative
1 week ago
Norwich, Norfolk, United Kingdom World Fuel Services Full timeAt World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...
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Customer Service Representative
2 months ago
Norwich, Norfolk, United Kingdom Norwich Airport Full timeJob DescriptionMain ResponsibilitiesThe Customer Service Representative will be responsible for providing exceptional customer service to passengers at Norwich Airport. This will include checking in passengers and baggage, handling customer inquiries, and ensuring that all documentation is completed accurately and efficiently.Key DutiesCheck in passengers...
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Customer Service Representative
2 months ago
Norwich, Norfolk, United Kingdom Norwich Airport Full timeJob DescriptionMain ResponsibilitiesThe Customer Service Representative will be responsible for providing exceptional customer service to passengers at Norwich Airport. This will include checking in passengers and baggage, handling customer inquiries, and ensuring that all documentation is completed accurately and efficiently.Key DutiesCheck in passengers...
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Customer Service Representative
7 days ago
Norwich, Norfolk, United Kingdom World Fuel Services Full timeAt World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...