Senior Housing Services and Income Officer
4 weeks ago
We are seeking a highly skilled and experienced Senior Housing Services and Income Officer to join our Housing Services Team. As a key member of our team, you will play a crucial role in supporting the work of our accommodation service teams and wider organisation.
Key Responsibilities- Scrutinise rent accounts for accuracy and seek approval for rent adjustments where necessary.
- Provide specialist support and guidance to teams around benefit and welfare support updates, facilitating rent surgeries directly with accommodation-based service teams.
- Ensure legal actions are managed accurately and to strict timelines to minimise risk and financial loss.
- Monitor a small caseload of semi-independent accommodation stock with no on-site support.
- You will have proven experience of effective rent collection performance, with the ability to recognise and take corrective actions for self and others where performance is lower than target.
- A proven ability to manage and prioritise a busy workload, working to meet deadlines and performance targets.
- An understanding of the legislative framework relating to housing management and the welfare benefits system.
- Experience of strong partnership working and understanding of Management Agreement arrangements with Registered Providers.
- Experience of providing housing management support, including an understanding of effective assessment of needs and risk associated with the client group within a semi-independent accommodation.
- The ability to effectively provide a senior support role within the team, ideally with experience of coaching or training support to achieve team objectives.
We are a passionate and driven team at Single Homeless Project, committed to making a difference to the lives of the people we work with. We strive to maintain a culture in which our clients are supported and listened to, developing services in a responsive and flexible way which draws on the energy, commitment and expertise of our people.
We offer a range of benefits, including a salary increase after successfully completing six month's probationary period, a 37.5 hour working week, 25 days annual leave, a contributory pension scheme, and comprehensive and integrated training programme.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that this post will require a standard DBS check to be processed for the successful applicant.
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2 months ago
London, Greater London, United Kingdom SHP Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our Housing Services Team as a Senior Housing Services and Income Officer. As a key member of our team, you will play a critical role in supporting the work of our accommodation service teams and wider organisation.Key ResponsibilitiesScrutinise rent accounts for accuracy and...
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Senior Housing Services and Income Officer
2 months ago
London, Greater London, United Kingdom SHP Full time{"About the Role": "As a Senior Rent Income Officer at Single Homeless Project, you will play a crucial role in supporting the Housing Services Team in ensuring the accuracy of rent accounts and providing specialist guidance on benefit and welfare support updates. Your expertise will be instrumental in managing legal actions and minimizing risk and financial...
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Senior Housing Services and Income Officer
2 months ago
London, Greater London, United Kingdom SHP Full time{"About the Role": "As a Senior Rent Income Officer at Single Homeless Project, you will play a crucial role in supporting the Housing Services Team in ensuring the accuracy of rent accounts and providing specialist guidance on benefit and welfare support updates. Your expertise will be instrumental in managing legal actions and minimizing risk and financial...
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London, Greater London, United Kingdom SHP Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Housing Services and Income Officer to join our Housing Services Team. As a key member of our team, you will play a crucial role in supporting the work of our accommodation service teams and wider organisation.Key ResponsibilitiesScrutinise rent accounts for accuracy and seek approval for...
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Senior Housing Services and Income Officer
3 weeks ago
London, Greater London, United Kingdom SHP Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Housing Services and Income Officer to join our Housing Services Team. As a key member of our team, you will play a crucial role in supporting the work of our accommodation service teams and wider organisation.Key ResponsibilitiesScrutinise rent accounts for accuracy and seek approval for...
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