Hospitality Service Associate

4 weeks ago

Carlisle, Cumbria, United Kingdom Carlisle Station Hotel, Sure Collection By Best Western Full time
Food And Beverage Team Member Carlisle Station Hotel, Sure Collection By Best Western

The Opportunity

Are you passionate about the hospitality industry and eager to create memorable experiences for guests? Our hotel is in search of dedicated individuals to enhance our food and beverage service. We pride ourselves on delivering exceptional service, and we are looking for enthusiastic team members to help us provide outstanding dining experiences.

As a vital part of our team, your responsibilities will include preparing the restaurant and bar for service, ensuring that all presentation standards are upheld. You will represent our establishment, acting as a key ambassador and maintaining our brand's reputation through exemplary service.

We value our employees as our greatest asset, encouraging you to express your unique personality in this role. Engage with guests, take their food and beverage orders, and utilize upselling techniques to enrich their experience, all while fostering a welcoming environment that brings joy to their visit. Become part of our mission to deliver exceptional hospitality experiences.

Benefits

  • Exclusive employee discounts on room rates across our hotel portfolio.
  • Shopping discounts covering groceries, fashion, travel, utilities, and more.
  • Eye care assistance
  • Complimentary legal and financial advice
  • Access to counseling sessions
  • Hospital and death benefit plans
  • Cycle to work program
  • Wellbeing resources including fitness videos
  • Healthy recipe suggestions
  • Advice on maintaining an active lifestyle
  • Wellbeing podcasts and videos
  • Breathing exercises for relaxation
  • 24/7 support and advice line
  • Team recognition and rewards
  • Complimentary meals during shifts
  • Free parking for employees

The Ideal Candidate

  • A genuine enthusiasm and commitment to creating memorable guest experiences.
  • A natural talent for engaging with others and a strong passion for hospitality.
  • Previous experience in a hospitality setting, ideally within hotel or restaurant operations.
  • The ability to stay calm and composed under pressure.
  • A proactive individual capable of working independently.
  • A positive attitude and approachable nature that conveys warmth and professionalism.
  • A willingness to learn and grow within the role.
  • Strong attention to detail and confidence in your abilities.

If you embody these qualities, we invite you to explore this opportunity to contribute to our commitment to outstanding hospitality.

Hotel

The Carlisle Station Hotel, part of the Sure Collection By Best Western, boasts a rich history, stunning architecture, and a prime location. This impressive Victorian building features modern, boutique interiors, making it one of the most sought-after accommodations in Cumbria's capital.

With 70 comfortable rooms, including family and single accommodations, as well as a magnificent Victorian ballroom that can host up to 180 guests and five versatile meeting rooms for up to 220 delegates, we offer a unique setting for both leisure and business travelers.

About Us

Are you seeking a rewarding career in the hospitality sector? Look no further than LGH Hotels Management. With a growing portfolio of 42 hotels across the UK, including renowned brands such as Crowne Plaza, Holiday Inn, and Best Western, all situated in prime locations, we are the ideal choice for those looking to build a fulfilling career in hospitality. Join our dynamic workforce and play a role in shaping the future of the UK hospitality industry.

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