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Hospitality Team Member

2 months ago


Carlisle, Cumbria, United Kingdom YHA Full time
About YHA Keswick

YHA Keswick is a unique and welcoming workplace, offering a distinctive environment for our team members. Our stunning Lakeland hostel, overlooking the River Greta and Fitz Park, provides a beautiful backdrop for our hospitality team.

Our Perks
  • Competitive Hourly Rate: We offer a competitive hourly rate of £11.44 per hour, with flexible hours and a temporary contract.
  • Accommodation Options: If needed, live-in accommodation is available at a reasonable rate of £63.70 per week.
  • Exclusive Benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and Adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
About the Role

As a Hospitality Team Member, you will play a crucial role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality, regardless of your background or experience.

Your Responsibilities
  • Provide Warm Hospitality: Offer great customer service to all our customers, members, and guests.
  • Work on Reception: Assist with guest check-ins and check-outs, and provide insights about the hostel and the local area.
  • Utilize Our Systems: Efficiently manage food and beverage sales and service, and maintain a clean and comfortable environment for all guests.
  • Assist in the Kitchen: Prepare food and serve food and drinks with genuine warmth, hospitality, and pride.
What We Value

At YHA, we understand the richness of life experiences and place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth.

Ready to Apply?

If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.