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Hospitality Team Member

1 month ago


Carlisle, Cumbria, United Kingdom YHA Full time
Unique Work Experience at YHA

Are you looking for a unique work experience that goes beyond the ordinary office setting? YHA Borrowdale offers a distinctive workplace where you can make a real difference in the lives of our guests.

We value our team members and provide access to great perks, including a competitive hourly rate, accommodation options, and exclusive benefits. As a Hospitality Team Member, you'll play a crucial role in making our guests' experiences memorable.

Your Key Responsibilities

  • Provide warm hospitality and great customer service to all our customers, members, and guests.
  • Work on reception and offer insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
  • Utilize our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
  • Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride.

What We Value

We understand the richness of life experiences and place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth.

Ready to join us? If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.