Food and Beverage Team Member

5 days ago

Carlisle, Cumbria, United Kingdom Carlisle Station Hotel, Sure Collection By Best Western Full time
Food and Beverage Team Member Opportunity

We are seeking a highly motivated and enthusiastic individual to join our food and beverage team at the Carlisle Station Hotel, Sure Collection By Best Western. As a member of our team, you will be responsible for delivering exceptional hospitality service and creating unforgettable guest experiences.

Key Responsibilities:

  • Setting up the restaurant and bar for service, ensuring all standards of presentation are met.
  • Serving as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation.
  • Engaging with guests, taking their food and beverage orders, and using upselling opportunities to enhance their experience.
  • Creating a welcoming atmosphere that puts a smile on our guests' faces.

Benefits:

  • Employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
  • Eye care, free legal and money advice, counseling sessions, and hospital and death benefit plans.
  • Cycle to work scheme, wellbeing tips and support, fitness videos, recipe ideas, and advice on keeping active and healthy living.
  • Wellbeing podcasts and TV, breathing exercises, and a 24/7 advice and support line.
  • Team reward and recognition, free meals on duty, and free parking.

The Ideal Candidate:

  • Contagious enthusiasm and a sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.

We are looking for someone who shares our passion for delivering outstanding hospitality experiences and is eager to contribute to our mission. If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team.

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