Claims Specialist
7 days ago
Job Summary
Ardonagh Advisory is seeking a skilled Claims Handler to join our team. As a Claims Handler, you will play a critical role in providing an effective and efficient claims service to our customers.
Key Responsibilities
- Handle a designated caseload of claims from inception to closure, ensuring that company policy, procedure, and regulatory requirements are adhered to at all times.
- Refer claims that fall outside of your authority levels to your line manager.
- Gather and process information to support the effective assessment of complex cases.
- Assist in the training of new or inexperienced staff in the use of company systems and processes.
- Maintain and develop personal knowledge and skills through continued professional development and ongoing desk training.
- Conduct business in a courteous and efficient manner, adhering to all company procedures and policies.
- Identify and manage potential conflicts of interest and ensure fair treatment of customers.
- Undertake any other tasks as reasonably required by the company.
Requirements
- Experience in dealing with a varied portfolio of motor, liability, and property-related claims.
- Excellent customer care experience.
- General Insurance principles and practice.
- A strong work ethic and time management skills to efficiently handle a large caseload.
- Class of risk, product, and market knowledge.
- General Insurance regulation and business ethics.
- IT proficiency.
- Numeracy and Literacy.
What We Offer
- A competitive salary and bonus scheme.
- A benefits package that can be personalized to suit your needs.
- Continuous training and development opportunities to progress your career with an ambitious and growing company.
- A supportive and collaborative work environment.
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