People Operations Specialist
4 weeks ago
Churchill Estates Management is a distinguished and growing property management firm, seeking an experienced HR Advisor to become a vital part of our cohesive team in Ringwood. This role involves supporting our Managers and Colleagues with a variety of HR-related tasks to advance our people agenda.
Role Overview
Reporting directly to the Head of HR, the HR Advisor will collaborate with the broader HR team to provide HR support and administration to Managers and Colleagues throughout the organization.
This position is a true generalist role, offering an excellent opportunity to engage in a diverse range of people-related activities and enhance your HR expertise.
Key Responsibilities:
- Delivering advice, guidance, and coaching to Managers and Colleagues on employee relations and people-related issues
- Ensuring timely and high-quality completion of probationary reviews and one-on-ones, advising Managers to facilitate this process
- Assisting the recruitment team and Managers with interviews and assessments
- Conducting exit interviews, providing feedback to Managers, and analyzing trends for the HR team
- Implementing new starter surveys to ensure effective induction for new Colleagues
- Gathering management information from our HR system and sharing identified themes with the HR and Management teams
- Preparing essential HR data/metrics related to staff retention, absence, and engagement, along with other reporting as needed
- Reviewing and drafting HR policies to ensure they are effective and support our commitment to equality, diversity, and inclusion
- Managing our Colleague benefits, including private medical insurance, health screening, and eye care voucher schemes
- Coordinating our Colleague recognition program
- Promoting continuous improvement of our people processes.
Candidate Profile
We value individuals who are passionate about their work and committed to providing an HR service that prioritizes the individual in every decision, conversation, process improvement, or policy.
The ideal HR Advisor will possess substantial knowledge of employee relations, employment law, HR systems, and processes. A CIPD level 5 qualification (or equivalent) is preferred.
Our preferred candidate will be an effective communicator, both in person and over the phone, with strong written and verbal skills. You will be resourceful, approachable, diligent, and solution-oriented. Additionally, you should have proven experience with the MS Office suite and demonstrate an organized and methodical approach in a fast-paced environment.
Above all, you should be passionate about your work, pragmatic, and able to adapt your approach to meet the needs of your audience and the organization.
Benefits:
- Competitive salary
- Annual holiday entitlement - 24 days pro rata + Bank Holidays
- Day off on your birthday
- Buy and Sell holiday scheme
- Group Personal Pension Plan
- Health Screening
- Life Assurance
- Colleague, Client, and Land referral and reward schemes
- Eye Care Vouchers
- £200 John Lewis vouchers for expectant parents
- Peer recognition scheme
- Colleague wellbeing programs and company ambassadors
- Charity fund matching, charity days, and themed events through the Churchill Foundation
About Churchill Estates Management
Churchill Estates Management is a wholly owned subsidiary of Churchill Retirement PLC. Since our inception in 2006, we have experienced consistent growth and now manage over 220 retirement developments, supporting more than 11,000 retired individuals nationwide.
Our Head Office in Ringwood provides essential centralized services to our retirement developments, which are supported by a team of experienced Regional and Area Managers across the UK.
Our service extends beyond mere buildings and facilities management; we strive to enhance the lifestyle of our homeowners during their retirement. All Colleagues at CEM are deeply passionate about this mission, going above and beyond to ensure our customers enjoy their retirement while providing peace of mind to their loved ones.
We are an ambitious and innovative company with a clear growth strategy for the future. Our vision is to become the leading property management company in the UK.
Join us and contribute to our success story.
Our Company Values: Trust, Openness, Respect, Communication, Honesty.
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