Onsite Technical Support Specialist
5 days ago
Technical Support Role for Impellam Group
We are seeking a skilled Technical Support Engineer to join our team at Impellam Group. As a Technical Support Engineer, you will be responsible for providing technical assistance to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Provide technical support to clients via phone, email, and on-site visits.
- Troubleshoot and resolve technical issues with Microsoft operating systems and applications.
- Configure and maintain client IT systems, including network infrastructure and software applications.
- Develop and maintain technical documentation and knowledge base articles.
- Collaborate with internal teams to resolve complex technical issues.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- Extensive experience supporting Microsoft operating systems and applications.
- Strong technical background with the Microsoft technology stack, including Office 365, EMS, SharePoint, Active Directory, and Windows Server.
- Excellent problem-solving and analytical skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong communication and interpersonal skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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