Onsite Technical Support Specialist

5 days ago


London, Greater London, United Kingdom Impellam Group Full time

Technical Support Role for Impellam Group

We are seeking a skilled Technical Support Engineer to join our team at Impellam Group. As a Technical Support Engineer, you will be responsible for providing technical assistance to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits.
  • Troubleshoot and resolve technical issues with Microsoft operating systems and applications.
  • Configure and maintain client IT systems, including network infrastructure and software applications.
  • Develop and maintain technical documentation and knowledge base articles.
  • Collaborate with internal teams to resolve complex technical issues.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements:

  • Extensive experience supporting Microsoft operating systems and applications.
  • Strong technical background with the Microsoft technology stack, including Office 365, EMS, SharePoint, Active Directory, and Windows Server.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong communication and interpersonal skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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