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Technical Support Specialist

2 months ago

London, Greater London, United Kingdom Proactive Appointments Full time

Technical Support Specialist - Inside IR35 - Fully Onsite

We are a well-established charity based in London, dedicated to making a positive impact in the community. We are looking for a skilled and enthusiastic Technical Support Specialist to join their IT team and provide vital technical support across their organization. This is an onsite role, offering the opportunity to work closely with their staff and ensure smooth operations of our technology systems.

Key Responsibilities & Skills Required:

  • Provide technical support for IT issues, ensuring timely resolution for all internal users.
  • Troubleshoot and manage Office 365 issues, including email, Teams, and SharePoint.
  • Support and maintain VMware virtual environments.
  • Manage, configure, and troubleshoot CCTV systems.
  • Assist with IT projects, including system upgrades, migrations, and deployments.
  • Deliver outstanding user-facing support, ensuring excellent communication and a customer-focused approach.

Technical Support Specialist

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