Sales Support Coordinator

6 days ago

London, Greater London, United Kingdom Cobalt Recruitment Full time
Job Description

Role Overview:

The Sales Support Coordinator will play a pivotal role in the sales progression process, assisting to ensure a smooth and efficient journey from start to completion of transactions. This role will work closely with the Managing Director and be responsible for managing client information, organizing property photography and floorplans, and preparing key documents.

Key Responsibilities:

  • Sales Progression: Assist in managing the sales progression process, liaising with solicitors, agents, brokers, and buyers and sellers when necessary to ensure timely exchange and completion of sales.
  • Listing Management: Coordinate property listings on various online platforms, ensuring accurate and compelling property descriptions, high-quality images, and up-to-date information.
  • Client Communication: Assist the Managing Director in promptly responding to property enquiries raised by clients, providing updates on property sales, and offering exceptional customer service throughout the sales process.
  • Sales Documentation: Prepare and review sales-related documentation, including offer letters, heads of terms, sales memorandums, and sales letters, ensuring accuracy and adherence to legal requirements.
  • Database Management and Record Keeping: Maintain and update the company's CRM system with accurate and current information relating to property sales, clients, and leads; maintain organized internal records of requirements, instructions, and ongoing sales, where necessary.
  • Marketing Support: Assist in coordinating marketing activities, including ordering advertising boards, property brochures, mailers, and online campaigns to promote properties and attract new business.
  • Viewing Coordination: Assist in the scheduling of property viewings.
  • General Administrative Support: Provide overall administrative support to the Managing Director in relation to potential and/or ongoing transactions and ensure that Anti-Money Laundering regulations are complied with.

Required Skills & Experience:

  • Proven experience as a Sales Administrator/Sales Progressor/Sales Coordinator or in a similar role within the property sector, preferably within development and investment and/or land sales.
  • Strong understanding of the UK property sales process, including knowledge of AML compliance.
  • Excellent communication and interpersonal skills, with the ability to build relationships and manage expectations. Highly organized with strong attention to detail and the ability to manage multiple transactions simultaneously.
  • Experience with property CRM systems.
  • Ability to work under pressure and meet deadlines.
  • Proficient in Outlook, Word, and Excel.

Qualifications:

  • Previous experience in a property development, investment, or estate agency environment.
  • Knowledge of the property sales process and AML compliance.
  • A relevant professional qualification in real estate or property management is desirable.

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