Client Success Manager

4 weeks ago


Cardiff, Cardiff, United Kingdom Aztrum Full time £30,000

Client Success Manager

Location:

South Wales

Salary:

Up to £30,000 + OTE (flexible working week, full pay) Are you prepared to elevate your professional journey? Aztrum is on the lookout for a motivated and results-oriented Client Success Manager to become part of our outstanding team.

If you possess a strong enthusiasm for cultivating relationships, driving lead generation, and providing exceptional customer support, we would love to connect with you. Our client is a prominent provider of all-encompassing communication solutions.

They excel in delivering superior services and products tailored to meet the varied requirements of enterprises across multiple sectors.

Areas of Expertise:

Telecommunication Services:
Delivering high-quality telephony and internet solutions to facilitate uninterrupted communication for organizations of all sizes.

IT Support and Solutions:

Providing dependable and effective IT assistance, encompassing network management and cybersecurity, ensuring clients' systems operate smoothly.


Technology and Software Distribution:
Offering the latest technological advancements and software solutions to boost operational efficiency and productivity.

Managed IT Services:
Providing comprehensive managed services, enabling businesses to concentrate on their core functions while we manage their IT requirements.

Responsibilities of a Client Success Manager:

Lead Generation:
Actively identify and cultivate new business prospects through various avenues, including networking, outreach, and digital marketing initiatives.

Client Relationship Development:
Establish and nurture robust, enduring relationships with clients, comprehending their needs and ensuring their satisfaction with our offerings.

Sales and Revenue Enhancement:
Propel sales and revenue growth by formulating and executing effective sales strategies and meeting sales objectives.

Product Acumen:
Remain informed about our products and services, grasping their features and advantages to effectively convey them to clients.

Collaborative Engagement:
Collaborate closely with other teams, including marketing and technical support, to guarantee seamless service delivery and client satisfaction.

Qualifications for the Role:
Demonstrated experience in business development, sales, or a comparable position within an MSP/VAR.
Strong lead generation capabilities and a proven history of meeting sales targets.
Excellent communication and interpersonal abilities.

Perks:
In return, you will have the chance to work for a leading IT Services provider that offers a fantastic work environment, a 4-day working week, competitive salaries, a generous commission structure, regular incentives, and much more.

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