Bilingual Client Support Specialist
4 weeks ago
Join Our Team: Bilingual Client Support Specialist
Employment Type: Full Time (Initially 6 month Fixed Term Contract)
Salary: Up to £25,000
Are you passionate about providing outstanding support? Do you excel in a fast-paced environment? A leading technology firm is looking for a Client Support Specialist to enhance their growing team.
This position involves juggling multiple responsibilities. Key duties include:
- Efficiently managing incoming client inquiries
- Promptly addressing client concerns
- Showcasing in-depth knowledge of products and services
- Collaborating with various teams to meet service level agreements
- Keeping precise records in the system
- Processing client orders accurately
- Organizing service appointments and coordinating with engineers
- Strong analytical and problem-solving skills
- Excellent verbal and written communication abilities
- High attention to detail
- Capability to thrive in a dynamic work environment
- Commitment to delivering exceptional client support
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