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Bilingual Service Associate
2 months ago
Job Summary:
We are seeking a highly skilled and multilingual Customer Service Representative to join our team at French Selection UK. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Main Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Follow up on orders and ensure delivery status is updated regularly
- Advise customers on product suitability and provide recommendations
- Complete necessary administration and maintain accurate customer records
- Liaise with our servicing department to schedule installation and servicing
- Monitor customer feedback and provide suggestions for improvement
Requirements:
- Fluent in French or German (written and spoken)
- Previous experience in customer service
- Proactive, confident, and dynamic personality
- Excellent communication skills and a team player
- IT literate
What We Offer:
As a valued member of our team, you will receive a competitive salary of up to £30,000 per annum, plus benefits. You will also have the opportunity to work with a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business.
