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Bilingual Client Support Specialist

2 months ago

Dunfermline, Fife, United Kingdom Search Full time

Join Our Team: Bilingual Client Support Specialist

Employment Type: Full Time (Initially 6 month Fixed Term Contract)
Salary: Up to £25,000

Are you passionate about providing outstanding support? Do you excel in a fast-paced environment? A leading technology firm is looking for a Client Support Specialist to enhance their growing team.

This position involves juggling multiple responsibilities. Key duties include:

  • Efficiently managing incoming client inquiries
  • Promptly addressing client issues
  • Showcasing in-depth knowledge of products and services
  • Collaborating with various teams to meet service level agreements
  • Keeping precise records in the system
  • Processing client orders
  • Organizing service appointments and technician schedules
Requirements:
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication abilities
  • High attention to detail
  • Capability to thrive in a dynamic environment
  • Commitment to delivering exceptional client support
Note: Search is an equal opportunities recruiter. We encourage applications from all qualified candidates regardless of background.