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VIP Sales Director

2 months ago

London, Greater London, United Kingdom Emilia Wickstead Full time

Job Title: VIP Sales Manager

About Emilia Wickstead:

Emilia Wickstead is a prestigious luxury fashion brand renowned for its high-end clothing and exceptional customer service.

Job Summary:

We are seeking a highly skilled and experienced VIP Sales Manager to join our team at our flagship store on Sloane Street, London. The successful candidate will be responsible for driving sales growth, developing strong relationships with high-net-worth clients, and implementing effective sales strategies to meet business objectives.

Key Responsibilities:

  • Drive Sales Growth: Achieve sales targets by developing and executing strategic plans to increase sales revenue, expand the client base, and enhance the overall customer experience.
  • Client Relationship Management: Build and maintain strong relationships with high-net-worth clients, providing exceptional customer service, and identifying opportunities to increase sales and revenue.
  • Sales Strategy Development: Collaborate with the Store Manager to develop and implement effective sales strategies, including CRM and marketing initiatives, to drive sales growth and meet business objectives.
  • Product Knowledge: Develop a deep understanding of the brand's products, including fabrics, history, and services, to effectively communicate the brand's heritage and values to clients.
  • Team Support: Provide guidance and support to the store team, including training on sales tools and educational materials, to ensure a high level of customer service and sales performance.

Requirements:

  • Experience: Proven track record of success in a luxury sales environment, with a minimum of 3 years' experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues. Strong sales and negotiation skills, with a proven ability to meet and exceed sales targets.
  • Knowledge: Deep understanding of the luxury fashion industry, including market trends, competitor analysis, and customer behavior.