Children's Residential Home Director

We are seeking a highly skilled and experienced professional to join our team as a Children's Residential Home Registered Manager at Whitetrees Group. As a key member of our management team, you will be responsible for ensuring the highest standards of care and support for our young people.

• Leadership and Management
  • Provide leadership and management to all staff, ensuring the delivery of high-quality care within a safe working and living environment.
  • Be a positive and effective role model for all employees, being approachable and providing a regular presence within the home.
  • Set and maintain clear standards of care within the home, in line with compliance expectations and under the guidance of the compliance manager.
  • Understand the importance of shift patterns and on-call mechanisms, and be available as required.
  • Ensure that any poor behavior or conduct from colleagues is reported via the correct channels, using our whistleblowing policy and procedures as guidance.
  • Work collectively with your team, putting your own values and beliefs aside to ensure consistent frameworks and care planning.
  • Develop a culture of continuous quality improvement, following guidance and support from the compliance manager.
  • Maintain a comprehensive induction process for all new employees, ensuring they are effectively introduced to the home, young people, team, and systems and procedures.
  • Ensure that all staff are annually appraised, and required standards of performance are being achieved, managing under-performance and shortfalls through objective setting and regular reviews.
  • Ensure complaints and suggestions are positively actioned and dealt with correctly.
  • Monitor and review employee performance, arrange training, and evaluate its effectiveness, ensuring that staff have completed the required training each year.
  • Facilitate and hold regular staff, young people, and stakeholders' consultations, providing and receiving feedback, and administering questionnaires as part of our Quality Assurance Systems.
• Main Duties - In the Home
  • Ensure that agreed quality assurance initiatives are implemented within the home.
  • Liaise with regulators and local authorities to ensure satisfactory standards are maintained.
  • Provide improvement, independence, and choice for all young people, ensuring they are treated with dignity.
  • Comply with all regulatory requirements, particularly the Regulations for the Registration and Inspection of Children's Residential Homes.
  • Implement and ensure that policy and procedures are understood by all staff, ensuring the highest standard of care.
  • Engage with our Wellbeing Services to ensure all young people have access to therapeutic interventions and support.
  • Ensure that the home meets the individual needs of the young people, as well as the needs of the organization.
• Main Duties - Care Planning
  • Ensure that all children and young people have an up-to-date care plan, regularly evaluated and actively involving them in the preparation.
  • Identify and correctly action all risks associated with care, such as moving and handling, mobility, and challenging behavior.
  • Regularly monitor the delivery of care given by all staff, ensuring that the physical, social, psychological, and emotional needs of the young people are recognized, assessed, and met.
  • Ensure that the Home and its processes are fully compliant with the legislative regulatory framework, empowering young people to make choices where able, and making best-interest decisions on their behalf, involving all necessary parties.
  • Arrange a regular program of activities, in line with the young people's interests and needs.
  • Ensure that young people receive a varied, balanced nutritional diet, and menus are recorded.
  • Establish a named key worker system for all young people, facilitating, overseeing, and updating care planning records.
  • Ensure that quality assurance systems and contract monitoring reflect the standard of service provision expected.
  • Arrange regular reviews and communications/consultations with Social Workers, young people, Relatives, and Key Workers.
  • Follow the admission policy and procedures, conducting a pre-admission assessment/matching for all potential young people, with support and guidance from the Area Manager/Referrals and Placements Manager.
  • Meet professional and legal responsibilities for managing the storage, handling, and administration of medications in the home.
  • Meet professional and legal responsibilities for managing the administration, storage, and safety of finances and petty cash in the home.
  • Ensure the protection and safety of young people, conducting regular health and safety checks, and ensuring that fire alarms and safety systems and procedures are always fully functional.
  • Be responsible for completing the staff rota, ensuring that the staffing ratio meets the needs of the young people.
  • Ensure that all annual leave requests are coordinated in line with policy, preventing disruption in the home.
  • Monitor and manage sickness and absence, conducting back-to-work interviews and correctly applying company policy.
  • Carry out the duties of 'The Responsible Individual,' ensuring that the home complies with all statutory obligations and relevant legislation, such as environmental health, health and safety, and fire regulations.
  • Liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Home.
  • Ensure that all young people have a copy of the young people's handbook, and that all necessary funding and care plan documents are completed.
• External Relationships and Partnerships Working
  • Attend Manager's Meetings or other meetings as and when required by the Head Office.
  • Establish and maintain good relationships with relatives and friends of the young people, referring agencies/Local authorities, the local community, and any other parties with whom SureCare Residential works collaboratively with.
  • Report within 24 hours of its occurrence any serious incident which affects the wellbeing of the young people to the Local Authority, Ofsted, and other relevant bodies.
  • Welcome and be courteous to all visitors to the home, ensuring safeguard procedures are followed and upheld.
  • Carry out audits where required, and manage and complete any quality assurances required by the company, including Managers Monthly Quality Review.
• Main Duties - Policies
  • Understand the legal requirements of Ofsted and the Regulations, and ensure the home complies with Quality Standards, and whatever legislation or relevant standards that may be in force at any time.
  • Personally have a full understanding and working knowledge of all SureCare Residential Homes policies and procedures, and ensure that all these policies are always applied.
  • Seek and use the Wellbeing resources available as necessary to support such challenges.
• Training and Experience
  • Successfully register with our regulatory body - Ofsted.
  • Hold DSL within the home and operate as the Designated Safeguard Lead, managing all safeguard reporting and procedures in line with company policy, LA policy, and regulatory expectations.
  • Regular Supervisions from our Senior Management Team and Wellbeing Service to support your Continuous Professional Development (CPD).
  • White Trees Induction Programme - (4 days).
  • NFPS Physical Intervention and Behaviour Management Training (At times and as a last resort, you may need to use physical intervention to keep young people safe from themselves and to keep other young people, yourself, and your colleagues safe).
  • Mandatory training required to be kept up-to-date.
  • Continuous competency review monitoring by line managers.
  • Partake and attend networking meetings, conferences, and CPD sessions to develop and keep abreast of your own professional development in your role and of regulatory frameworks.