Children's Residential Home Director

2 months ago

Bournemouth, Bournemouth, United Kingdom Whitetrees Group Full time
Main Responsibilities

The Children's Residential Home Registered Manager will be responsible for the overall management and operation of the residential home, ensuring the highest standards of care and support for young people.

Leadership and Management
  • Provide leadership and management to all staff, ensuring the delivery of high-quality care and a safe working environment.
  • Be a positive and effective role model for all employees, being approachable and providing regular presence within the home.
  • Set and maintain clear standards of care within the home, in line with compliance expectations and regulatory requirements.
  • Understand the importance of shift patterns and on-call mechanisms, and be available as required.
  • Ensure that any poor behavior or conduct from colleagues is reported via the correct channels.
  • Work collectively with the team, putting aside personal values and beliefs to ensure consistent delivery of care planning and frameworks.
  • Develop a culture of continuous quality improvement, following guidance and support from the compliance manager.
  • Maintain a comprehensive induction process for all new employees, ensuring they are effectively introduced to the home, young people, and team.
  • Ensure that all staff are annually appraised and that required standards of performance are being achieved.
  • Monitor and review employee performance, arrange training, and evaluate its effectiveness.
  • Facilitate regular staff, young people, and stakeholders' consultations, providing and receiving feedback.
Main Duties - In the Home
  • Ensure that agreed quality assurance initiatives are implemented within the home.
  • Liaise with regulators and local authorities to ensure satisfactory standards are maintained.
  • Provide improvement, independence, and choice for all young people, treating them with dignity.
  • Comply with all regulatory requirements, particularly the Regulations for the Registration and Inspection of Children's Residential Homes.
  • Implement and ensure understanding of policy and procedures among all staff.
  • Engage with our Wellbeing Services to ensure all young people access therapeutic interventions and support.
  • Ensure the home meets the individual needs of young people and the organization.
Main Duties – Care Planning
  • Ensure all children and young people have an up-to-date care plan, regularly evaluated and involving them in preparation.
  • Identify and correctly action all risks associated with care, such as moving and handling, mobility, and challenging behavior.
  • Regularly monitor the delivery of care, ensuring physical, social, psychological, and emotional needs of young people are recognized, assessed, and met.
  • Ensure the home and its processes are fully compliant with the legislative regulatory framework.
  • Provide a regular program of activities, arranged in line with young people's interests and needs.
  • Ensure young people receive a varied, balanced nutritional diet, with menus recorded.
  • Establish a named key worker system for all young people, facilitating, overseeing, and updating care planning records.
  • Ensure quality assurance systems and contract monitoring reflect the standard of service provision expected.
  • Arrange regular reviews and communications/consultations with Social Workers, young people, Relatives, and Key Workers.
  • Follow the admission policy and procedures, conducting pre-admission assessments/matching for all potential young people.
  • Manage the storage, handling, and administration of medications in the home.
  • Manage the administration, storage, and safety of finances and petty cash in the home.
  • Ensure the protection and safety of young people, conducting regular health and safety checks and ensuring fire alarms and safety systems are fully functional.
  • Complete the staff rota, ensuring the staffing ratio meets the needs of young people.
  • Coordinate annual leave requests, preventing disruption in the home.
  • Monitor and manage sickness and absence, conducting back-to-work interviews and applying company policy.
  • Carry out the duties of 'The Responsible Individual,' ensuring the home complies with all statutory obligations and relevant legislation.
  • Liaise effectively with Head Office Departments, building good working relationships.
  • Ensure all young people have a copy of the young people's handbook and necessary funding and care plan documents are completed.
External Relationships and Partnerships Working
  • Attend Manager's Meetings or other meetings as required by the Head Office.
  • Establish and maintain good relationships with relatives and friends of young people, referring agencies/local authorities, the local community, and other parties with whom SureCare Residential works collaboratively.
  • Report within 24 hours of its occurrence any serious incident affecting the wellbeing of young people to the Local Authority, Ofsted, and other relevant bodies.
  • Welcome and be courteous to all visitors to the home, ensuring safeguard procedures are followed and upheld.
  • Carry out audits where required and manage and complete any quality assurances required by the company.
Main Duties – Policies
  • Understand the legal requirements of Ofsted and the Regulations and other legislations, ensuring the home complies with Quality Standards and relevant standards.
  • Have a full understanding and working knowledge of all SureCare Residential Homes policies and procedures, ensuring they are always applied.
  • Seek and utilize the Wellbeing resources available as necessary to support challenges.
Training and Experience
  • Successfully register with our regulatory body – Ofsted.
  • Hold DSL within the home and operate as the Designated Safeguard Lead, managing all safeguard reporting and procedures in line with company policy, LA policy, and regulatory expectations.
  • Regular Supervisions from our Senior Management Team and Wellbeing Service to support Continuous Professional Development (CPD).
  • White Trees Induction Programme – (4 days).
  • NFPS Physical Intervention and Behaviour Management Training.
  • Mandatory training required to be kept up-to-date.
  • Continuous competency review monitoring by line managers.
  • Partake and attend networking meetings, conferences, and CPD sessions to develop and keep abreast of your own professional development in your role and of regulatory frameworks.

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