Customer Service Representative

2 weeks ago

Longford, Telford and Wrekin, United Kingdom SIXT UK Full time
{"About the Role": "

We are seeking a highly skilled Customer Service Agent to join our team at SIXT UK. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer service to our valued customers from around the world.

", "Key Responsibilities": "
  • Greet all customers as they arrive at our Branch and provide a high level of premium customer service.
  • Record feedback from our customers to enhance future rental experiences.
  • Correctly and accurately measure car damage and detection.
  • Manage customer queries and concerns regarding vehicle damage.
  • Prepare, valet, refuel, and ensure vehicles are to a high standard.
  • Deliver and collect vehicles between branches in a timely manner.
", "What We Offer": "

We offer a competitive salary of £27,456, employee terms for SIXT car hire, 22 days annual leave + bank holidays, in-service life assurance, paid training sessions & further development opportunities, staff rental scheme for friends and family, full uniform provided, and employee discounts on fitness and wellbeing, travel and hotels, technology, clothing, etc.

", "About Us": "

We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription), and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners, and around 1.5 million drivers worldwide.

", "Join Our Team": "

At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, apply now

", "Language": "English"}

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