Customer Service Representative

3 days ago

Longford, Telford and Wrekin, United Kingdom SIXT UK Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer service to our valued customers from around the world.

Key Responsibilities
  • Provide a high level of premium customer service to our customers, ensuring a seamless and memorable experience.
  • Record and act on customer feedback to enhance future rental experiences.
  • Accurately measure and report car damage and detection.
  • Manage customer queries and concerns regarding vehicle damage.
  • Prepare, valet, refuel, and ensure vehicles are to a high standard for delivery and collection between branches.
  • Hold a full UK Driving Licence for 12 months.
About Us

SIXT UK is a leading global mobility service provider with a strong presence in over 110 countries. Our mobility platform ONE combines our products SIXT rent, SIXT share, SIXT ride, and SIXT+ to give our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners, and around 1.5 million drivers worldwide.

We focus on true entrepreneurship and long-term stability, aligning our corporate strategy with foresight. Our top priorities are a first-class customer experience and outstanding customer service. If you're looking to take off with us and revolutionize the world of mobility, apply now.

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