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Customer Service Representative

2 months ago

Longford, Telford and Wrekin, United Kingdom Arora Group Full time

About the Role:

We are seeking a skilled and customer-focused Switchboard Operator to join our team at Arora Group.

Key Responsibilities:

  • Provide exceptional customer service to internal and external clients via phone and email.
  • Manage incoming and outgoing calls, ensuring efficient and effective communication.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with company policies and procedures to ensure compliance.

What We Offer:

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.

About Us:

Arora Group is a leading hospitality company with a portfolio of hotels and restaurants across the UK. We are committed to delivering exceptional customer experiences and providing our employees with a positive and supportive work environment.