Customer Service Representative

2 weeks ago


Longford, Telford and Wrekin, United Kingdom SIXT UK Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Fleet Service team at Heathrow Airport. As a Check In Agent, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.

Key Responsibilities:

  • Check-in and check-out of customers' car rentals
  • Complete handover paperwork with customers and ensure vehicles are delivered and collected between branches in a timely manner
  • Inspect vehicles for damage and report any issues
  • Agree any damage caused by customers and ensure they sign the correct documents
  • Assist with refueling of vehicles

Requirements:

  • Excellent communication skills
  • Ability to work well under pressure and as part of a team
  • Strong attention to detail
  • Valid full clean driving license for a minimum of 12 months
  • Prior experience within a driving role is an advantage but not essential

About Us:

SIXT UK is a leading global mobility service provider with a strong presence in the UK. We offer a range of services including car rental, car sharing, and cab services. Our team is dedicated to delivering exceptional customer service and ensuring a seamless experience for our customers.



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