Customer Service Representative
2 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our Fleet Service team at Heathrow Airport. As a Check In Agent, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.
Key Responsibilities:
- Check-in and check-out of customers' car rentals
- Complete handover paperwork with customers and ensure vehicles are delivered and collected between branches in a timely manner
- Inspect vehicles for damage and report any issues
- Agree any damage caused by customers and ensure they sign the correct documents
- Assist with refueling of vehicles
Requirements:
- Excellent communication skills
- Ability to work well under pressure and as part of a team
- Strong attention to detail
- Valid full clean driving license for a minimum of 12 months
- Prior experience within a driving role is an advantage but not essential
About Us:
SIXT UK is a leading global mobility service provider with a strong presence in the UK. We offer a range of services including car rental, car sharing, and cab services. Our team is dedicated to delivering exceptional customer service and ensuring a seamless experience for our customers.
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