Customer Service Representative

4 weeks ago


Longford, Telford and Wrekin, United Kingdom SIXT UK Full time

About the Role:

We are seeking a highly skilled Customer Service Agent to join our team at SIXT UK. As a Customer Service Agent, you will be responsible for delivering exceptional customer service to our valued customers from around the world.

Key Responsibilities:

  • Provide a high level of premium customer service to our customers
  • Record feedback from our customers to enhance future rental experiences
  • Measure car damage and detection accurately
  • Manage customer queries and concerns regarding vehicle damage
  • Prepare, valet, refuel, and ensure vehicles are to a high standard
  • Deliver and collect vehicles between branches in a timely manner

Requirements:

  • A full UK Driving Licence for 12 months

About Us:

SIXT is a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. At SIXT, a first-class customer experience and outstanding customer service are our top priorities.



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