Customer Service Ambassador

2 weeks ago


Longford, Telford and Wrekin, United Kingdom WHSmith Full time

About the Role:

We are looking for a talented Sales Assistant to join our team in a busy airport store. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and working independently or as part of a team to deliver our fantastic store standards.

Key Responsibilities:

  • Deliver an exceptional customer experience, responding to customer inquiries and resolving any issues efficiently
  • Maintain a high level of product knowledge, ensuring that customers are aware of our latest offers and promotions
  • Work collaboratively with colleagues to achieve sales targets and maintain store standards
  • Process transactions accurately and efficiently, adhering to company policies and procedures

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations
  • Ability to work independently and as part of a team, with a flexible approach to working hours and duties
  • Basic math skills, with the ability to handle cash and operate a point-of-sale system

What We Offer:

  • A competitive salary, inclusive of unsocial premium for hours worked between : and :
  • A range of employee benefits, including a pension scheme, paid annual leave, and employee discounts
  • Opportunities for career development and progression within the company
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration

About Us:

WHSmith is a leading retailer with a long history of delivering excellent customer service and providing a wide range of products to customers across the UK. We are committed to creating a positive and inclusive work environment, where colleagues feel valued and supported.

Format of Business:

  • Airport
  • Shift Pattern
  • Flexible - Including nights
  • Position Type
  • Permanent
  • Hours / Week
  • Full Time / Part Time
  • Full Time
  • Salary Up To
  • £. inclusive of Unsocial Premium for hours worked between : to :
  • Country
  • UK
  • Post Code
  • TW6 1EW
  • Function / Region
  • Large Airports


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