Customer Service Ambassador
2 weeks ago
About the Role:
We are looking for a talented Sales Assistant to join our team in a busy airport store. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and working independently or as part of a team to deliver our fantastic store standards.
Key Responsibilities:
- Deliver an exceptional customer experience, responding to customer inquiries and resolving any issues efficiently
- Maintain a high level of product knowledge, ensuring that customers are aware of our latest offers and promotions
- Work collaboratively with colleagues to achieve sales targets and maintain store standards
- Process transactions accurately and efficiently, adhering to company policies and procedures
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
- A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations
- Ability to work independently and as part of a team, with a flexible approach to working hours and duties
- Basic math skills, with the ability to handle cash and operate a point-of-sale system
What We Offer:
- A competitive salary, inclusive of unsocial premium for hours worked between : and :
- A range of employee benefits, including a pension scheme, paid annual leave, and employee discounts
- Opportunities for career development and progression within the company
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration
About Us:
WHSmith is a leading retailer with a long history of delivering excellent customer service and providing a wide range of products to customers across the UK. We are committed to creating a positive and inclusive work environment, where colleagues feel valued and supported.
Format of Business:
- Airport
- Shift Pattern
- Flexible - Including nights
- Position Type
- Permanent
- Hours / Week
- Full Time / Part Time
- Full Time
- Salary Up To
- £. inclusive of Unsocial Premium for hours worked between : to :
- Country
- UK
- Post Code
- TW6 1EW
- Function / Region
- Large Airports
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