Operational Performance Manager

3 weeks ago


Coventry, Coventry, United Kingdom NHS Full time
Job Title: Operational Performance Manager

University Hospitals Coventry and Warwickshire NHS Trust is seeking an experienced Operational Performance Manager to join their team. As an integral part of the Group Management Team, you will play a crucial role in supporting the Clinical Head of Service, Group Manager, Modern Matrons, and specialty Clinical Leads in delivering high-quality patient-centered care services.

The successful candidate will be responsible for ensuring the efficient utilization of available resources, developing and implementing improvement plans, and managing risk within each service. You will work closely with the Group Manager, Associate Group Manager, and Group Finance Manager to agree and deliver against financial and activity profiles for relevant specialties.

Main Responsibilities:
  • Support the Group Manager in implementing policy, business objectives, and agreed targets.
  • Deliver operational performance within Medicine Group specialties to achieve national and local targets.
  • Develop and implement improvement plans to enhance service delivery.
  • Manage risk within each service and implement risk reduction strategies.
  • Implement robust systems and processes to manage specialty budgets effectively.
  • Ensure compliance with Trust policies, procedures, and regulatory provisions.
  • Manage administrative staff to ensure efficient scheduling and utilization of resources.
  • Implement emergency arrangements to deal with unexpected situations.
  • Support projects and key workstreams associated with service delivery.
  • Provide oversight of medical staffing rotas and ensure key roles are covered.
Person Specification:
  • See supporting documents.


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