Business Performance Manager

2 weeks ago


Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time
Job Title: Business Performance Manager

University Hospitals Coventry and Warwickshire NHS Trust is seeking a highly motivated and experienced Business Performance Manager to join their team.

Job Summary

The Business Performance Manager will be responsible for delivering performance against financial and activity targets, organisational development, and the management of risk within each service.

Key Responsibilities
  1. Support the Group Manager in ensuring clear communication and robust implementation of policy, business objectives, and agreed targets.
  2. Deliver operational performance within the Medicine Group specialties to achieve national and local targets, and develop and deliver improvement plans.
  3. Agree and deliver against financial and activity profiles for relevant specialties, identify risks, and implement and review risk reduction strategies.
  4. Implement HR and governance strategies and policies within relevant services to achieve compliance with Trust policies and procedures, best practice, relevant legislation, and regulatory provisions.
  5. Responsible for the improvement and delivery of targets by ensuring effective and efficient usage of Theatres, Treatment Rooms, and day units.
  6. Manage administrative staff to ensure robust processes are in place to schedule patients and utilize theatre lists and clinics fully meeting set Key Performance Indicators.
  7. Implement and review arrangements within relevant specialties to effectively deal with emergencies in line with Trust policy.
  8. Support and manage projects and key workstreams associated with service delivery.
  9. Provide oversight of medical staffing rotas linking in with the Clinical and Operational management teams to ensure all key roles are covered.
Person Specification

The ideal candidate will have a strong background in business performance management, with experience in delivering performance against financial and activity targets, organisational development, and risk management.

They will also have excellent communication and interpersonal skills, with the ability to work effectively with senior stakeholders and teams.

A strong understanding of healthcare operations and service delivery is essential, as is the ability to implement and review robust systems and processes.

The candidate will also have a proven track record of improving and delivering targets, with a focus on operational excellence and service improvement.



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