Healthcare Administrative Coordinator

3 weeks ago


Birkenhead, Wirral, United Kingdom Moreton Medical Centre Full time

Position Overview

The Healthcare Administrative Coordinator plays a vital role in facilitating patient access to services and healthcare professionals in a professional and efficient manner. This position adheres to established protocols and procedures to ensure a seamless experience for patients.

Key Responsibilities:

  • Manage incoming and outgoing communications as necessary.
  • Schedule appointments utilizing the clinical management system.
  • Handle prescription requests with accuracy.
  • Perform scanning and data entry tasks.
  • Update patient healthcare records as required.
  • Process and route incoming electronic test results to the appropriate clinician.
  • Respond to phone inquiries, directing calls or addressing requests as needed.
  • Assist with patient queries and concerns.
  • Support clinical staff with various administrative duties as requested.
  • Adhere to established practice protocols and procedures.

This job description is intended to provide a general overview of the position and may be adjusted to meet the evolving needs of the organization.

Candidate Profile

Qualifications

Essential:

  • Strong educational background, including a minimum of GCSE Maths and English at Grade C or equivalent.
  • Proficiency in IT applications.

Desirable:

  • Experience working collaboratively within a team environment.
  • Exceptional communication abilities.

Experience

Essential:

  • Demonstrated excellent communication skills.

Desirable:

  • Prior experience in a healthcare practice or similar administrative setting.


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