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Panel Executive

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Connells Group HQ Full time
{"title": "Panel Executive", "content": "Key Responsibilities

As a Panel Executive at Connells Group HQ, you will be responsible for supporting a portfolio of panel firms in delivering exceptional service to our clients. Your key roles and responsibilities will include:

  • Monitoring and processing queries from panel firms, ensuring timely resolution and escalation of issues within Service Level Agreements (SLAs).
  • Maintaining a strong working relationship with panel firms, fostering collaboration and communication to drive business growth.
  • Ensuring all invoices are paid in a timely manner, escalating payment issues as necessary.
Requirements

To succeed in this role, you will need:

  • Experience working in fast-paced, customer-centric environments, preferably in conveyancing, estate agency, or a similar field.
  • Strong problem-solving skills, with a can-do approach to resolving complex issues.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with panel firms and other stakeholders.
What We Offer

As a Panel Executive at Connells Group HQ, you can expect:

  • Full training and development opportunities to support your career growth.
  • A competitive salary and benefits package, including company pension and discounts on estate agency, mortgage, and conveyancing services.
  • Access to our Employee Assistance Programme and Nuffield Health Screening.

We are an equal opportunities employer and welcome applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity."}