Conveyancing Panel Executive

3 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Connells Group HQ Full time

Job Title: Conveyancing Panel Executive

Job Summary:

We are seeking a skilled Conveyancing Panel Executive to join our Home Conveyancing panel team in Manchester. As a key member of our team, you will be responsible for supporting a portfolio of panel firms, ensuring they deliver service to the required standards, resolving any queries or escalations, and providing our introducers with the confidence to increase volumes of conveyancing instructions.

Key Responsibilities:

  • Support the panel team with Estate Agents, Financial Services, clients, and panel firms regarding property transactions.
  • Monitor emails and process queries, supporting with escalations and complaints regarding panel firms, both current and previous transactions, within SLA and following correct escalation process.
  • Maintain a good working relationship with the panel firms and assist in building relationships between the firms and other parties.
  • Ensure all invoices are paid in a timely fashion by firms and escalate, where necessary, any payment issues.

Requirements:

  • You will have thrived and enjoyed working in fast-paced, high-performing, customer-centric environments.
  • Experience within conveyancing, estate agency, or a similar environment is preferred but not essential.
  • You can identify and solve problems and have a can-do approach.

Benefits:

  • Full training provided.
  • Clear career progression.
  • Company Pension.
  • Discounts on estate agency, mortgage, conveyancing, and surveying services.
  • Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
  • Nuffield Health Screening – discounted medical assessment to provide an in-depth picture of your health.
  • Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



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