Program Coordinator

At Mace, our mission is to expand the horizons of ambition. We are dedicated to developing environments that are responsible, creating a transformative impact on our personnel, communities, and societies worldwide. To discover more about our mission, culture, and priorities, please visit our website.

Within our construction division, we leverage our distinctive blend of advanced practical knowledge and project delivery consultancy to realize the potential of every initiative.

Our principles guide our consulting approach and define the individuals we seek to join us on our journey, which include:

Safety First - Ensuring a secure and healthy workplace:

• You will advocate for Mace's commitment to Safety First, demonstrating visible safety practices, sharing lessons learned, and utilizing safety moments and Mace's Health, Safety, and Wellbeing (HSW) framework to support the safety and welfare of all Mace personnel.
• You will possess technical knowledge of local Health and Safety regulations pertinent to the project portfolio.
• You will promote a diverse and inclusive work environment and recognize the significance of the wellbeing of your team members.

Client-Centric Approach - Fulfilling our commitments:

• You will ensure that quality systems are effectively managed in alignment with service excellence.
• You will oversee and manage project plans from inception through design development, contractor procurement, and the construction phase, adhering to the overall delivery schedule and established project milestones.
• You will assist senior project managers and other leaders in managing tasks and deliverables, collaborating with the broader project and client teams to ensure timely and precise project delivery.
• You will determine and coordinate project technical services and external resources required for the projects.
• You will achieve project objectives in accordance with the Project Plan, leading and supervising project teams and relevant stakeholders to meet key performance indicators (KPIs).
• You will exemplify Mace's commitment to Safety First by engaging with Mace's HSW framework.
• You will update and maintain project plans throughout the project lifecycle.
• You will manage intermediate tasks and deliverables and support senior project managers in ensuring timely and accurate project and program management operations, collaborating with the client, design team, and other consultants and contractors.
• You will monitor project timelines and budgets, ensuring diligent management and successful project delivery while identifying risks, challenges, and mitigation strategies.
• You will collaborate with relevant stakeholders to ensure robust quality systems are in place and effectively managed in accordance with Mace Way/Service Excellence.
• You will participate in and document relevant meetings, providing contextual information and analysis to relevant parties, including regular site inspections.
• You will partner with stakeholders and actively engage in risk management and mitigation strategies.
• You will effectively coordinate and communicate with all project parties/stakeholders, ensuring the completion of responsibilities and maintaining suitable standards and records.
• You will be responsible for procuring consultants and contractors to meet client needs.
• You will document and manage project changes as necessary, tracking modifications and ensuring they are processed within agreed timeframes.
• You will ensure all approved handover documentation is organized and provided prior to project completion.
• You will promote and advance business priorities through Construction to Production, Digital & Data, and Responsible Business practices.
• You will manage design, consultant, contractor, and supply chain teams, ensuring effective completion of responsibilities, including project scope, fees, processing claims, deliverables, and project variations.
• You will produce (or collaborate with a planner to produce) design and authority programs to be integrated with procurement and delivery schedules.
• You will constructively challenge clients, stakeholders, and internal and external teams to deliver optimal solutions.
• You will actively seek understanding and utilize the Centre of Excellence (CoE) knowledge base, the Mace Way Control Centre, the Knowledge Hub, and best practices within the company.
• You will work collaboratively towards the common goal of achieving net zero carbon transition and share responsibility for proactively identifying and managing associated carbon emissions and reductions during project delivery.

Integrity - Upholding ethical standards:

• You will manage project budgets and highlight any risks, challenges, and mitigation strategies.
• You will support the long-term development of your function or Business Unit (BU), fostering a sustainable business future.
• You will commit to making a positive impact for our personnel, clients, and the planet, holding others accountable for upholding Mace values.

Creating Opportunities - Enabling our personnel to thrive:

• You will manage design and broader consultant teams collaboratively to ensure effective completion of responsibilities.
• You will lead the project team and relevant stakeholders to achieve strategic project KPIs.
• You will actively network and seek understanding of best practices, utilizing the full depth of knowledge from Mace Group, the Centres of Excellence, Mace Way Control Centre, and Knowledge Hub.

Required Qualifications:

• Proven experience in project management, overseeing small to medium-sized projects.
• Developed communication, presentation, and project planning skills (using appropriate tools).
• Developing expertise in budget oversight.
• Advanced proficiency in communication, coordination, and collaboration with stakeholders.
• Proven understanding of project management methodologies and practices.
• Strong communication and negotiation skills to support client focus.
• Proactively manage internal budgets and fees (where applicable), delivering agreed outcomes.
• Proven competency in understanding construction methodologies and sequencing.
• Proficient knowledge and expertise in the specific sector/market of the project/role.
• Relevant technical qualifications/certifications for project portfolios (or equivalent).
• Sound technical expertise in Health and Safety Executive (HSE) (or local equivalent) regulations relevant to the project portfolio.
• Knowledge of consultancy, construction, infrastructure, and property sectors/markets, along with an understanding of estimating, scheduling, contract administration, procurement, commercial controls, and reporting.
• Seeks opportunities for implementing improved working practices.
• Seeks opportunities for service differentiation and implements them.
• Manages relevant stakeholders for projects.
• Develops effective working relationships with internal and external stakeholders.
• Utilizes advanced communication skills to guide others in achieving project KPIs.
• Strong interpersonal skills for preparing reports, negotiating, and building relationships with key stakeholders.
• Problem-solving and analytical skills for addressing planning, estimating, contract administration, and procurement issues within construction and design activities.
• Demonstrates Mace values and behaviors.
• Partners with others to provide day-to-day project leadership to achieve deliverables.
• Manages small teams, providing guidance, direction, and coordination.
• Acts as the central point of contact for project portfolios for relevant stakeholders, both internal and external.
• Mentors and develops the project team, providing a safe work environment for learning and growth.
• Mentors and develops individuals, sharing knowledge and experience.
• Strong interpersonal skills.
• Influencing and negotiation abilities.
• Problem-solving and analytical thinking skills.
• Proficiency in technology and processes, verbal and written communication.
• MCIOB/MAPM/MRICS/MICE (or working towards) or local equivalent.
• Previous experience in a project management (or equivalent) role.
• Developing experience in the construction delivery phase of projects.
• Tertiary qualifications in a related (project management and/or construction-related discipline), non-related degree, or equivalent professional experience/apprenticeship, combined with demonstrable intermediate knowledge of the role.
• Appropriate Construction Skills Certification Scheme (CSCS) card (or local equivalent).

Additional Qualifications:

• Membership of RICS, CIOB, APM, ICE, or equivalent demonstrable professional or personal development.
• Experience in the successful delivery phase of projects and programs in the construction sector.
• Expertise in property or infrastructure project management.
• Commercial and financial acumen.
• Experience working on projects within large, diverse teams.
• Experience in developing and fostering relationships with other stakeholders within projects.
• Knowledge of how carbon and sustainability considerations will influence the projects you are involved in.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not meet all the criteria, we encourage you to apply as you may still be the ideal candidate for this role or another position within our organization.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

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