Account Manager

2 days ago

Dunmurry, Belfast, United Kingdom Randstad Full time
Job Opportunity: F&B Europe Account Manager

Location: Europe
Type: Full-Time
Rate: £22.50 per hour
Duration: 12 months

We are seeking an experienced sales professional with a passion for food safety and technology to join our team as an Account Manager, focusing on the Food & Beverage sector. In this role, you will interact with established customers, develop new prospects, and drive the success of our innovative products and services.

Key Responsibilities:
  • Customer Interaction:
    • Sell the organisation's products/services to both existing customers and new prospects.
    • Serve as the primary point of contact for customers within your territory.
  • Safety and Compliance:
    • Apply safety instructions, participate in regular training, and use dedicated safety tools.
    • Perform safety assessments, ensure PPE readiness, and report safety observations and incidents.
  • Market Monitoring and Opportunity Identification:
    • Monitor the market, customers, and competitors to identify risks and opportunities.
    • Map opportunities within the territory and build relationships with key decision makers.
  • Sales Execution:
    • Execute the commercial plan for the assigned territory.
    • Prepare and present offers, negotiate with customers, and secure new applications and plants.
  • Customer Retention and Margin Management:
    • Implement action plans to fulfill contract commitments and exceed customer expectations.
    • Manage pricing execution and activities to maintain gross profit margins.
    • Standardise product offerings to align with core range.
  • Value Delivery and Technical Support:
    • Provide services, training, and consultancy on technical issues to deliver value to customers.
    • Ensure all value actions are reported and achieve TVC and service compliance targets.
  • Food Safety Promotion:
    • Position and sell our comprehensive Food Safety approach and packages.
    • Support and train customers on digital tools to enhance food safety and operational efficiency.
  • Innovation and Claims Management:
    • Promote and field test new innovations with customers.
    • Act as the first point of contact for customer claims and address them internally.
  • Administrative Tasks:
    • Handle internal and external reporting tasks, including expense reporting and activity logs.
    Key Skills and Qualifications:
    • Interpersonal Skills:
      • Strong customer orientation, presentation skills, and abstract thinking.
      • Ability to collaborate in a matrix organisation and remain positive and productive in the face of setbacks.
    • Commercial Acumen:
      • Drive for results with a competitive edge and urgency to win.
      • Self-starter with a solid understanding of business acumen and sales strategy.
    • Technical Expertise:
      • Over 5 years of experience in technical sales within manufacturing environments, ideally in the F&B processing industry.
      • Knowledge of food technology, equipment tech, and food safety.
      • Proficient in using specific tools such as 3DT CIP and MCI.
    • Financial Understanding:
      • Basic financial knowledge including pricing, margin structure, and P&L management.
    • IT Skills:
      • Proficient in Power BI, Microsoft Office (Excel, PowerPoint), and digital apps.
      Additional Information:
      • Education:
        • Bachelor's degree in Chemistry, Biology, Agricultural Engineering, Food Technology, or related fields.
      • Travel:
        • Extensive travel within the territory to visit customers (>80% of the time).
      • Languages:
        • Fluent in local language with a minimum proficiency of A2 in English (B1 or higher preferred).

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