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Account Manager

2 months ago

Dunmurry, United Kingdom Randstad Full time
Job Opportunity:

F&B Account Manager Location: Europe

Type: Full-Time

Rate: £22.50 per hour

Duration: 12 months

We are seeking an experienced sales professional with a passion for food safety and technology to join our team as an Account Manager, focusing on the Food & Beverage sector.

Key Responsibilities:
  • Customer Interaction:
    • Sell the organisation's products/services to both existing customers and new prospects.
    • Serve as the primary point of contact for customers within your territory.
  • Safety and Compliance:
    • Apply safety instructions, participate in regular training, and use dedicated safety tools.
    • Perform safety assessments, ensure PPE readiness, and report safety observations and incidents.
  • Market Monitoring and Opportunity Identification:
    • Monitor the market, customers, and competitors to identify risks and opportunities.
    • Map opportunities within the territory and build relationships with key decision makers.
  • Sales Execution:
    • Execute the commercial plan for the assigned territory.
    • Prepare and present offers, negotiate with customers, and secure new applications and plants.
  • Customer Retention and Margin Management:
    • Implement action plans to fulfill contract commitments and exceed customer expectations.
    • Manage pricing execution and activities to maintain gross profit margins.
    • Standardise product offerings to align with core range.
  • Value Delivery and Technical Support:
    • Provide services, training, and consultancy on technical issues to deliver value to customers.
    • Ensure all value actions are reported and achieve TVC and service compliance targets.
  • Food Safety Promotion:
    • Position and sell our comprehensive Food Safety approach and packages.
    • Support and train customers on digital tools to enhance food safety and operational efficiency.
  • Innovation and Claims Management:
    • Promote and field test new innovations with customers.
    • Act as the first point of contact for customer claims and address them internally.
  • Administrative Tasks:
    • Handle internal and external reporting tasks, including expense reporting and activity logs.
Key Skills and Qualifications:
  • Interpersonal Skills:
    • Strong customer orientation, presentation skills, and abstract thinking.
    • Ability to collaborate in a matrix organisation and remain positive and productive in the face of setbacks.
  • Commercial Acumen:
    • Drive for results with a competitive edge and urgency to win.
    • Self-starter with a solid understanding of business acumen and sales strategy.
  • Technical Expertise:
    • Over 5 years of experience in technical sales within manufacturing environments, ideally in the F&B processing industry.
    • Knowledge of food technology, equipment tech, and food safety.
    • Proficient in using specific tools such as 3DT CIP and MCI.
  • Financial Understanding:
    • Basic financial knowledge including pricing, margin structure, and P&L management.
  • IT Skills:
    • Proficient in Power BI, Microsoft Office (Excel, PowerPoint), and digital apps.
  • Additional Information:
    • Education:
      • Bachelor's degree in Chemistry, Biology, Agricultural Engineering, Food Technology, or related fields.
    • Travel:
      • Extensive travel within the territory to visit customers (>80% of the time).
    • Languages:
      • Fluent in local language with a minimum proficiency of A2 in English (B1 or higher preferred).