Repair Sales Adviser

The company
We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

**What we expect**:
We are looking for a passionate Repair Sales Advisor to join our Sales team based in Belfast.

As a Sales Advisor, your day to day will include:

- Account management and delivering optimal customer service
- Pricing preparation of estimates and quotations for repairs
- Dealing with customer price enquiries and requests for repairs
- Liaison with Repairs Supervisor to ascertain realistic lead times to complete repairs
- Checking and usage of reporting and CRM systems to understand customer history
- Achieving monthly sales targets for repairs
- Managing sales activity, pipeline building and forecasting
- Working closely with the Operations team to ensure efficient fulfilment of orders and repairs
- Attention to detail in order to fully understand requirements and recommendations on insurance, dilapidation and service reports

**Who we are looking for**:

- Driven and success oriented
- Eager to ensure that your customers experience the very best responsiveness, support and trusted advice.
- Industry experience is desirable but not essential
- Customer oriented, organised and commercially astute
- Able to work at pace in a fast-moving environment
- Strong organisational skills and attention to detail
- Ability to work cross functionally with the operations and field engineer teams
- Demonstrate the highest levels of customer support

**What we offer**:

- Competitive salary paid on a monthly basis
- 34 days holiday, inclusive of bank holidays
- Attractive company pension scheme
- Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
- Life Assurance Scheme - 4x annual salary
- Free access to premium health and wellbeing apps
- Subsidised gym membership
- Industry-leading enhanced maternity and paternity provision
- Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
- Long Service award scheme, with holiday benefits
- Employee Assistance Programme
- Refer a friend scheme