Restaurant Operations Supervisor

3 weeks ago

London, Greater London, United Kingdom Soutine Management Full time

Soutine is a delightful local gathering spot inspired by the classic cafés of Paris and the rich artistic heritage of St John's Wood.

Exciting Opportunity: Restaurant Operations Supervisor

  • Comprehensive training, mentorship, and well-defined career pathways for professional advancement.
  • Competitive bonuses through our Referral Program, along with various reward initiatives.
  • Discounts on fitness memberships, retail purchases, and travel experiences.
  • Opportunities for industry supplier excursions, masterclasses, and skill-building workshops.
  • Enhanced benefits for Maternity and Paternity leave.
  • Discounts available at all our dining establishments and Minor Hotels worldwide.
  • Additional vacation days granted each year.
  • Access to Mental Health support and employee assistance services.
  • English language classes offered.

Key Responsibilities as a Restaurant Operations Supervisor:

  • Inspire and guide the front-of-house team to provide outstanding service during busy periods.
  • Uphold exceptional standards for food presentation and overall guest satisfaction.
  • Educate and oversee team members to ensure peak performance.
  • Cultivate positive interactions with guests and effectively resolve any issues.
  • Address guest feedback and concerns with professionalism.
  • Collaborate with the management team to efficiently complete assigned tasks.
  • Opportunities for both Full-Time and Part-Time roles.

Required Qualifications:

  • Previous supervisory experience in a comparable hospitality setting.
  • Strong communication and teamwork abilities.
  • Capacity to engage with guests and colleagues in a genuine manner.
  • Proven leadership skills and a commitment to professionalism.
  • Dedication to excellence in service delivery.
  • Understanding of financial management and Health & Safety protocols.

Competitive hourly wage starting from £17.59.

Become a part of The Wolseley Hospitality Group family, which includes prestigious restaurants throughout London. We are committed to fostering the growth and development of our team members, nurturing the leaders of tomorrow. Our core values guide us in creating inclusive environments where every individual feels appreciated.

Join us in a place where belonging is valued.

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