Deputy Operations Manager
2 weeks ago
Cera Care is a leading provider of technology-enabled care services, empowering individuals to live their best lives in their own homes. We are committed to delivering high-quality care and support, and we are seeking a dedicated and experienced Deputy Manager to join our team.
Job SummaryWe are looking for a passionate and results-driven Deputy Manager to support the growth and development of our branch. As a key member of our management team, you will be responsible for ensuring the smooth and efficient day-to-day management of our care operation, incorporating the direct line management for a team of Coordinators in the branch.
Key Responsibilities- Accountable to the Registered Manager, subject to review in line with any future expansion of the organisation.
- To ensure services are delivered within the current legislation framework statutory guidance, Cera Care policies and procedures and local authority safeguarding procedures.
- To deputise for and support the Registered Manager, as and when required.
- Attend Shared partnership meetings with the housing team.
- To liaise with local authorities, social workers and other third parties.
- Ensure KPI's are achieved by the local council, Cera Care.
- Support with HR investigations and disciplinary procedures.
- Ensure stock levels of uniforms, PPE and stationary are maintained.
- Supporting Team Leaders with any management queries.
- Support with On Call duties as per the need of the business.
- To provide/produce reports and information as requested by the management team/personnel and Commissioners within agreed timescales.
- To attend and input in all branch review meetings held with senior managers.
- Previous experience working in a regulated care environment is a must.
- Registered with SSSC (Scotland only)
- Someone compliant with the knowledge of the Health and Social Care Act
- A leader, someone comfortable leading a team and overseeing budgets.
- Knowledge of leading a team and working within a multi-disciplinary environment.
- Experience of working with Service Users who have additional support or complex needs.
- A leader with a passion for delivering excellent care to a high standard.
- Great Career development opportunities with a fast-growing Company.
- Hardworking team looking to utilise Technology to improve Home Care in the UK.
- Competitive salary.
- We Care discount platform and Employee Assistance Programme
- Care Friends care referral scheme
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Deputy Operations Manager
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Kingston upon Thames, Greater London, United Kingdom Cera Care Full timeAbout Cera CareCera Care is a leading provider of technology-enabled care services, empowering individuals to live their best lives in their own homes. We are committed to delivering exceptional care and support, and we are seeking a highly skilled and experienced Deputy Manager to join our team.Job SummaryWe are looking for a Deputy Manager to support the...
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Deputy Operations Manager
2 weeks ago
Kingston upon Thames, Greater London, United Kingdom Cera Care Full timeAbout Cera CareCera Care is a leading provider of technology-enabled care services, empowering individuals to live their best lives in their own homes. We are committed to delivering exceptional care and support, and we are seeking a highly skilled and experienced Deputy Manager to join our team.Job SummaryWe are looking for a Deputy Manager to support the...
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Kingston upon Thames, Greater London, United Kingdom Cera Care Full timeAbout Cera CareCera Care is a leading provider of technology-enabled care services, empowering individuals to live their best lives in their own homes. We are committed to delivering exceptional care and support, and we are seeking a highly skilled and experienced Deputy Manager to join our team.Job SummaryWe are looking for a Deputy Manager to support the...
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Deputy Operations Manager
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Kingston upon Thames, Greater London, United Kingdom Cera Care Full timeAbout Cera CareCera Care is a leading provider of technology-enabled care services, empowering individuals to live their best lives in their own homes. We are committed to delivering exceptional care and support, and we are seeking a highly skilled and experienced Deputy Manager to join our team.Job SummaryWe are looking for a Deputy Manager to support the...
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