Housing Support Specialist

16 hours ago

Leyland, Lancashire, United Kingdom Ready 4 Home Housing Support CIC Full time
Job Title: Accommodation and Housing Officer

We are seeking a dedicated and compassionate Accommodation and Housing Officer to join our team at Ready 4 Home Housing Support CIC. As a key member of our organization, you will play a vital role in supporting vulnerable individuals in achieving their aspirations for independent living.

Key Responsibilities:
  • Identify residents' individual housing needs and develop tailored tenancy sustainment plans.
  • Encourage tenants to live independently within their local community, making referrals to external support agencies as necessary.
  • Conduct risk assessments and update them regularly in line with Ready4Home policies and procedures.
  • Ensure compliance with Ready4Home policies and procedures, and contribute to the protection of residents from abuse.
  • Liaise with housing, health, and social care professionals, benefits, welfare, and advocacy agencies, and other property owners as required.
  • Monitor non-payment of rent and act in accordance with the agreed policy and procedure on arrears.
  • Ensure fire and other equipment complies with H&S requirements via weekly checks.
  • Carry out risk assessments and report issues in line with health & safety policy and procedures.
  • Stay up-to-date with issues relevant to housing & support, welfare benefits, and other applicable legislation.
  • Plan and run intensive housing management sessions with residents.
  • Plan and run passport to independence sessions with residents.
  • Be aware of Ready4Home values, policies, and procedures, and carry out duties accordingly.
  • Participate in training, supervision, and staff development sessions, providing constructive feedback.
  • Help with the induction and training of new staff, students, and volunteers when requested.
  • Ensure voids meet lettable standards before letting and report necessary repairs according to Ready4Home policy.
  • Take responsibility for ensuring mandatory training is up-to-date and attend relevant training events.
  • Ability to create housing management plans.
  • Ability to assist and advise on appropriate move-on options and register clients on local housing lists.
  • Ability to plan and run resident workshops in line with the renting ready and passport to independence modules.
  • Ability to carry out regular housing-focused client sessions.
  • Ability to risk-assess clients and situations.
  • Proficient IT skills with the ability to use different software and systems.
  • Knowledge of housing legislation.
  • Must have a car with valid business insurance and a full and clean driving license.
Why Work for Ready 4 Home Housing Support CIC?

We are committed to making Ready 4 Home Housing Support CIC a great place to work, offering a range of amazing benefits to support you in your role.

  • Learning and development opportunities.
  • 20 days annual leave plus statutory bank holidays.
  • Team building activities.
  • Company events.
  • Free DBS, subject to a successful probation period.
  • Part of our commitment to our safer recruitment process, we require successful applicants for this role to undertake an enhanced DBS check.

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