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Property Administration Specialist
2 months ago
We are seeking a highly skilled Property Services Administrator to join our team at Marlowe Software, Risk and Compliance. As a Property Services Administrator, you will play a vital role in providing exceptional customer service and support to our clients across the UK.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and other communication channels.
- Log and resolve customer issues and queries in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless service delivery and resolve complex issues.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
- Work closely with colleagues to achieve team goals and objectives.
Requirements:
- Previous experience in a customer-facing role, preferably in a property services or facilities management environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- High levels of attention to detail and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in Microsoft Office, including Word and Excel.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.