Property Management Administrator

4 weeks ago

Cambridge, Cambridgeshire, United Kingdom Bidwells Full time

We are seeking a highly organized and detail-oriented Property Management Administrator to join our team at Bidwells. As a key member of our Residential Lettings department, you will provide administrative support to our Property Managers, ensuring the smooth day-to-day operation of our property portfolios.

Key Responsibilities:

  • Assist Property Managers in managing their property portfolios, providing efficient and accurate administrative support.
  • Handle incoming property management phone calls, dealing with queries and directing calls as necessary.
  • Greet visitors to the office, directing their enquiries accordingly.
  • Handle email correspondence and incoming post, including confidential materials.
  • Perform tasks such as photocopying, scanning, and file administration.
  • Liaise with utility companies and councils for tenancy changeovers.
  • Send routine instructions to contractors, as directed by Property Managers.
  • Run regular reports for ID checks and conduct these where instructed.
  • Prepare and issue documents through our CRM system.
  • Chase outstanding works with contractors and follow up with parties for invoices and statements.
  • Arrange quotations for maintenance and refurbishment of properties.
  • Register appliance warranties and book call outs under warranty.
  • Update and maintain key control systems.
  • Attend team meetings and take minutes.

Requirements:

  • Previous experience in an administrative role is desirable, but full training will be provided.
  • Proficiency in Microsoft Office and ability to adapt to new tools and software.
  • Previous experience with property software such as Reapit is desirable.
  • Excellent communication skills, both verbal and written.
  • Strong organisational and time management skills, with the ability to multi-task.
  • A positive attitude and courteous and polite at all times.
  • A collaborative spirit and ability to work well individually and as part of a team.

Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief.

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