Property Administrator
1 month ago
We are seeking a highly skilled Property Services Administrator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across the UK.
As a Property Services Administrator, you will be the primary point of contact for our clients, handling queries, issues, and requests in a timely and professional manner. You will work closely with our team of engineers, tenants, landlords, and facilities managers to resolve issues and provide solutions.
Key Responsibilities:
- Provide exceptional customer service and support to our clients
- Log and manage issues and requests on our internal system
- Keep clients informed of progress and provide regular updates
- Deal with queries and chase for updates in a timely manner
- Provide support to colleagues during busy periods
- Ensure Service Centre KPIs are met
Requirements:
- Previous experience in a customer service-based environment
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced, busy environment
- High levels of attention to detail
- Ability to think outside the box to solve problems
- Calm demeanor when dealing with urgent situations
- Excellent computer skills, including Word and Excel
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Supportive and collaborative team environment
- Recognition and rewards for outstanding performance
Apply now to join our team and take the first step in your career as a Property Services Administrator
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