Operations Director
1 week ago
Are you an enthusiastic and results-oriented leader with a knack for fostering an enjoyable atmosphere for both patrons and staff while meeting organizational goals?
Our venues provide engaging activities for families of all ages. They are not only great places to visit but also exceptional workplaces. Come and be a part of our mission to entertain
We thrive on entertainment; it’s in our essence. Beyond bowling, we offer thrilling experiences such as escape rooms, karaoke, a 4D laser arena, soft play areas, arcade games, pool tables, and licensed bars featuring cocktails, along with a diverse food menu.
The Role
As an Operations Director, you will oversee the daily functions of our venue, which entails:
- Fostering a culture of outstanding customer service
- Driving business expansion through local marketing initiatives and centralized product offerings
- Collaborating with the Regional Manager to develop an annual business strategy focused on growth and financial objectives
- Establishing a professional environment through training, performance evaluations, equitable management, and supporting team operations and strategic execution.
Essential Skills
- A minimum of 2 years' experience in a hands-on managerial role, preferably within the leisure or hospitality sector, while leading and nurturing large teams
- Proven track record in maximizing revenue and enhancing overall business performance
- Possessing determination, enthusiasm, and patience
- Highly flexible and adaptable to change
Exceptional Benefits
- Leading industry bonus structure
- 33 days of annual leave (including public holidays)
- Enhanced maternity, paternity, and adoption leave
- Employee discounts, smart technology perks, and health services
- Complimentary bowling for family and friends
- Free meals (for shifts over 6 hours)
- Health cash plan
- Employee support program
- Access to counseling services
- Life insurance (4x annual salary)
- Birthday leave
- Long service recognition
Career Advancement
Looking for growth in your career? Tenpin Ltd is the ideal place to begin. We value exceptional talent and provide opportunities for progression, with many of our leaders having started as team members.
Next Steps
Are you ready to advance your career with us? Please proceed with your application through our streamlined process.
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