Administrative Support Specialist
21 hours ago
Ready2Recruit Ltd is seeking a highly organized and detail-oriented Administration Assistant to support the Operations Team. This is a permanent, office-based role, Monday to Friday.
The Role:
- Perform a range of administrative tasks, including data entry, filing, and document management, to ensure seamless office operations.
- Assist in maintaining organized office procedures and protocols.
- Handle sensitive data in accordance with relevant legislation and company policies.
- Provide exceptional customer service, responding promptly and professionally to inquiries and concerns.
- Resolve customer issues efficiently, ensuring high levels of satisfaction and loyalty.
- Offer accurate information about company products, services, and policies.
- Collaborate with cross-functional teams to address customer needs and concerns effectively.
- Key Responsibilities:
- Manage and prioritize tasks to meet deadlines and achieve goals.
- Develop and maintain effective relationships with internal stakeholders and customers.
- Prepare and edit reports, presentations, and other documents to support business objectives.
- Ensure the efficient use of office supplies and equipment.
- Contribute to process improvements and implement changes to enhance administrative efficiency.
Requirements:
- Strong attention to detail and organizational skills.
- Excellent administration and communication skills.
- Ability to multitask and prioritize tasks effectively.
- Strong customer service and support skills.
- Good networking and communication skills.
- Ability to work collaboratively as part of a team.
- Ensure that information provided to customers is accurate and meets quality standards.
- Review and proofread documents to identify and correct errors before dissemination.
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