Administrative Support Specialist
6 days ago
Adecco is seeking a highly skilled and organized Administrative Support Specialist to join their team. As a key member of the organization, you will play a crucial role in providing administrative and secretarial support to fee earners, ensuring efficient service delivery to clients.
Key Responsibilities:- Document Management: You will be responsible for setting up, maintaining, closing, and archiving all client entities/matters both electronically and on paper, in alignment with the team and organization's policies and procedures.
- Correspondence and Communication: You will undertake various typing tasks, including letters, emails, correspondence, and other administrative tasks using the Big Hand system. It will be crucial to despatch all correspondence promptly and file them appropriately under client matters in the designated systems.
- Diary Management and Meeting Preparation: Assisting fee earners with diary management and preparation for meetings will be an important part of your role. This includes organizing meetings, appointments, phone calls, and maintaining fee earner diaries and court dates on the team diary system.
- Client and Caller Enquiries: As the first point of contact, you will answer phone calls professionally, take messages, and appropriately schedule appointments. You will also be responsible for handling routine email queries and meeting clients and others face to face when necessary. Ensuring accurate file notes and proper communication with fee earners is essential.
- Client Accounting: You will collaborate with the accounts team and assist fee earners in invoicing processes, including the monthly preparation of fee invoices. Your role will also involve processing client receipts, making payments, and managing client accounts.
- Document Preparation and Distribution: Besides document preparation and distribution related to Wills, Trusts, and Probate Law, you will provide general support in photocopying, document preparation, and distribution. Additionally, you will be responsible for creating departmental file starter packs for new joiners.
- General Administration Assistance: You will provide general administration support to fee earners and the organization, which may include assisting with business development and marketing events, as well as coordinating refreshments for meetings.
- Competent audio typist
- Proficient in grammar, punctuation, and written communication skills
- Competence in using relevant IT tools, such as Microsoft email and Office, digital dictation systems, and practice management systems
- Excellent telephone manner with professional and effective verbal communication skills
Adecco is an equal opportunities employer and is committed to promoting diversity and inclusion in the workplace. If you are a motivated individual with strong administrative and secretarial skills, along with a proactive mindset and excellent attention to detail, we would like to hear from you.
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