Customer Service Specialist

2 days ago

Birmingham, Birmingham, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Birmingham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.

Key Responsibilities:

  • Provide excellent customer service and assist customers with product selection.
  • Offer product knowledge and advice to customers to enhance their shopping experience.
  • Operate the cash register and handle transactions efficiently.
  • Maintain the store's visual presentation and stock levels to ensure a positive shopping environment.
  • Assist with stock replenishment and inventory checks to ensure accurate stock levels.
  • Ensure a clean and tidy store environment that meets company standards.
  • Meet or exceed sales targets set by the store management through effective sales techniques and customer engagement.

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Friendly, approachable, and customer-oriented attitude to provide exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays to meet business needs.
  • Basic IT skills for till and stock management systems to ensure accurate data entry and record-keeping.

Benefits:

  • Competitive hourly wage and sales incentives to recognize and reward outstanding performance.
  • Employee discounts on store products to enhance the shopping experience and increase sales.
  • Training and development opportunities to grow within the company and develop new skills.
  • Friendly and supportive team environment that promotes collaboration and teamwork.
  • Flexible working hours to accommodate individual needs and preferences.

If you are passionate about retail and customer service, we encourage you to apply for this exciting opportunity to join our dynamic team in Birmingham.

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