Customer Service Representative

1 day ago

Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time
Customer Support Specialist

We are seeking a highly skilled and motivated Customer Support Specialist to join our team at Gleeson Recruitment Group. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients and customers.

Key Responsibilities:
  • Provide first-line support to clients and customers via phone, email, or chat
  • Evaluate and resolve customer complaints and issues in a timely and professional manner
  • Maintain accurate records of all support requests and resolutions
  • Collaborate with internal teams to resolve complex issues and escalate as necessary
  • Deliver exceptional customer service and ensure customer satisfaction
Requirements:
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and ability to think critically
  • Ability to work well under pressure and manage multiple tasks simultaneously
  • Strong attention to detail and ability to work in a fast-paced environment
  • Proactive and customer-focused attitude
About Us:

Gleeson Recruitment Group is a leading recruitment agency that values diversity and inclusion. We are committed to providing a supportive and inclusive work environment for all our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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