Customer Service Representative
2 days ago
Role Overview
Adecco is seeking a skilled Customer Service Representative to join their team in Birmingham. As an Outbound Customer Service Advisor, you will be responsible for engaging with customers over the phone, providing outstanding service, and resolving any queries or concerns.
Key Responsibilities
- Engage with customers to understand their needs and provide solutions.
- Book appointments for sales representatives to attend sites.
- Build strong relationships with customers to ensure their expectations are met.
- Collaborate with a team to achieve targets and deliver exceptional service.
- Utilize excellent communication skills to convey information effectively and professionally.
What We Offer
- Competitive hourly rates ranging from £12 to £14.
- A full-time working pattern providing stability and consistent working hours.
- No driving required, saving time and money on commuting.
Requirements
- Excellent communication skills and the ability to build rapport with customers.
- A positive attitude and a passion for delivering exceptional customer service.
- The ability to work in a fast-paced environment and meet targets.
- Previous customer service experience is desired but not essential.
About Adecco
Adecco is a disability-confident employer committed to building a supportive environment for candidates of all backgrounds and abilities. We strive to run an inclusive and accessible recruitment process.
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