Customer Success Manager
1 month ago
We are seeking an experienced Customer Success Manager to join our UK-based remote team. As a key member of our team, you will be responsible for managing existing relationships with institutional clients to ensure they receive the best possible service.
Key Responsibilities:
- Manage client relationships to ensure high levels of satisfaction and retention
- Work closely with the sales team to identify new business opportunities
- Develop and implement strategies to improve client engagement and loyalty
- Collaborate with the product team to identify and resolve client issues
About the Company:
Harrington Starr is a leading payments business that services a wide range of institutional clients. We offer a range of reconciliation and compliance tools to banks, electronic money institutions (EMIs) and processors.
What We Offer:
- A competitive salary of circa £45,000
- A dynamic and growing company with big growth plans
- A collaborative and remote team environment
Requirements:
- Experience in a payments or financial services background
- Strong client management and relationship-building skills
- Ability to work independently and as part of a team
How to Apply:
Please contact Ian at Harrington Starr for full details.
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