IT Service Desk Analyst

8 hours ago

Bradford, Bradford, United Kingdom Anchor Hanover Full time
Empowering Your IT Career

Anchor Hanover is seeking a talented IT Service Desk Analyst Apprentice to join our dynamic team. As a key member of our IT department, you will play a vital role in providing exceptional technical support to our colleagues.

What We Offer
  • Hands-on Learning: Develop your troubleshooting skills using diagnostic techniques, tools, and smart questioning.
  • Team Collaboration: Work alongside a supportive team, escalating unresolved issues to the next level of support when necessary.
  • Customer Satisfaction: See issues through to a successful resolution, ensuring our customers are always happy and well-supported.
  • Exceptional Service: Deliver outstanding customer service, embodying our commitment to excellence.
What We Seek in You
  • Effective Communication: Strong verbal and written communication skills are essential.
  • Eagerness to Learn: A strong desire to learn and a positive, can-do attitude will set you on the path to success.
  • Positive Energy: Bring a vibrant, positive energy and a relentless determination to achieve your goals.
  • Mature Outlook: A robust work ethic and a mature perspective are key to thriving in our environment.
About Anchor Hanover

We are England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

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