IT Service Desk Team Leader

7 hours ago


Bradford, Bradford, United Kingdom Coaction Recruitment Ltd Full time
IT Service Desk Team Leader Opportunity

We are seeking an experienced IT Service Desk Team Leader to join our client's team in Bradford. As a key member of the IT department, you will be responsible for leading a team of technical support specialists and providing exceptional customer service to our clients.

The successful candidate will have a strong background in IT service management, with experience in leading teams and managing technical support operations. You will be responsible for ensuring that our clients receive timely and effective support, and that our team is equipped to handle a wide range of technical issues.

Key responsibilities will include:

  • Leading a team of technical support specialists
  • Managing technical support operations
  • Providing exceptional customer service
  • Ensuring timely and effective resolution of technical issues
  • Developing and implementing technical support processes and procedures

The ideal candidate will have:

  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Experience in IT service management
  • Strong technical skills, including Active Directory and MS365
  • A driving licence and access to a car

This is an excellent opportunity for an experienced IT Service Desk Team Leader to join a well-established organisation with a strong reputation for delivering high-quality technical support services.

Coaction Recruitment Ltd is acting as an employment agency for this permanent recruitment.



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