Service Desk Specialist

4 days ago


London, Greater London, United Kingdom Ventula Consulting Full time £200

Job Description

Service Desk Specialist - Advertising

Ventula Consulting is seeking a skilled Service Desk Specialist to join our team in a leading advertising client. As a Service Desk Specialist, you will be responsible for managing end-user requests and dealing with service incidents.

Key Responsibilities:

  • Provide Level 1 and Level 2 support to end-users
  • Manage service incidents and resolve technical issues
  • Collaborate with internal teams to resolve complex technical issues
  • Provide hands-on and remote fixes where appropriate

Requirements:

  • Proven experience in Service Desk support roles
  • Fantastic customer service skills
  • Formal qualifications in IT such as Computer Science degree, CompTIA A+
  • ITIL knowledge
  • Experience with desktop operating systems

What We Offer:

  • A competitive rate of £200 per day
  • A 3-month contract with the possibility of extension
  • A chance to work with a leading advertising client


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