Call Centre Representative
1 month ago
We are seeking a skilled Call Handler to join our team at Appoint Consulting Recruitment Specialists. As a Call Handler, you will be responsible for answering calls using a strength-based approach, ensuring that practitioners receive high-quality, clear, and concise information from the outset.
Main Responsibilities:
- Answer calls using a strength-based approach, asking the appropriate questions to gather high-quality information.
- Ensure that practitioners receive high-quality, clear, and concise information from the outset.
- Input sensitive information onto the system during calls.
- Perform related administration, including reports.
- Provide other support tasks as required.
Requirements:
- A team player who understands the importance of their role.
- Capable of following a strength-based approach to gather high-quality, relevant information.
- Confident in handling difficult conversations with professionals and the public, with support available to help you grow in this area.
- Calm and able to work under pressure, with clear support and guidance from the team.
About Us:
Appoint Consulting Recruitment Specialists is a recruitment business that seeks to find candidates for roles in accordance with the Employment Agencies and Employment Business Regulations Act 2003. We do not charge individuals seeking employment through our services.
How to Apply:
If you are interested in this role, please apply now. We will endeavour to respond to every applicant personally, but on occasion, this may not be possible. If you have not heard back from us within 14 days of applying, you have been unsuccessful.
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