Call Centre Representative

1 month ago


Grimsby, United Kingdom Appoint Consulting Recruitment Specialists Full time
Call Handler Job Description

We are seeking a skilled Call Handler to join our team at Appoint Consulting Recruitment Specialists. As a Call Handler, you will be responsible for answering calls using a strength-based approach, ensuring that practitioners receive high-quality, clear, and concise information from the outset.

Main Responsibilities:

  • Answer calls using a strength-based approach, asking the appropriate questions to gather high-quality information.
  • Ensure that practitioners receive high-quality, clear, and concise information from the outset.
  • Input sensitive information onto the system during calls.
  • Perform related administration, including reports.
  • Provide other support tasks as required.

Requirements:

  • A team player who understands the importance of their role.
  • Capable of following a strength-based approach to gather high-quality, relevant information.
  • Confident in handling difficult conversations with professionals and the public, with support available to help you grow in this area.
  • Calm and able to work under pressure, with clear support and guidance from the team.

About Us:

Appoint Consulting Recruitment Specialists is a recruitment business that seeks to find candidates for roles in accordance with the Employment Agencies and Employment Business Regulations Act 2003. We do not charge individuals seeking employment through our services.

How to Apply:

If you are interested in this role, please apply now. We will endeavour to respond to every applicant personally, but on occasion, this may not be possible. If you have not heard back from us within 14 days of applying, you have been unsuccessful.


  • Contact Centre Advisor

    5 months ago


    Grimsby, United Kingdom Hartwell PLC Full time

    Are you a successful Customer Service Advisor, Call Centre Advisor or Enquiry Co-ordinator looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you. Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11...

  • Contact Centre Agent

    5 months ago


    Grimsby, United Kingdom Hartwell Automotive Group Full time

    Are you a successful Customer Service Advisor, Call Centre Advisor or Enquiry Co-ordinator looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you. Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11...

  • Contact Centre Agent

    5 months ago


    Grimsby, United Kingdom Hartwell PLC Full time

    Are you a successful Customer Service Advisor, Call Centre Advisor or Enquiry Co-ordinator looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you. Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11...

  • Contact Centre Advisor

    5 months ago


    Grimsby, United Kingdom Read Motor Group Full time

    We have a fantastic opportunity for a Contact Centre Advisor to join our Award winning group. Having claimed Awards across the group in the last three years for overall dealer performance, aftersales performance and customer service, we are now looking for an Contact Centre Advisor to join our Contact Centre based at our offices in...


  • Grimsby, United Kingdom Read Motor Group Full time

    We are currently looking to recruit an experienced Contact Centre Supervisor. This is an exciting opportunity to lead our group contact centre team in our brand new facility on Blossom Avenue, Humberston. The role involves managing the contact centre team and calling our existing customers to book their vehicle in for a Service/MOT or necessary work to the...

  • Contact Centre Advisor

    5 months ago


    Grimsby, United Kingdom Read Motor Group Full time

    We have a fantastic opportunity for a Contact Centre Advisor to join our Award winning group. Having claimed Awards across the group in the last three years for overall dealer performance, aftersales performance and customer service, we are now looking for a Contact Centre Advisor to join our Contact Centre based at new facility on Blossom Avenue in...


  • Grimsby, United Kingdom Grimsby John Roe Toyota Full time

    This is a new and exciting role for our business. You will be working as part of the Retention Team as a Team Leader, Managing a team of 5 and also making outbound calls to our database to book vehicles in for service/MOT's etc. The role also includes an essential customer service element, as you will be the point of contact for our service customers...


  • Grimsby, North East Lincolnshire, United Kingdom Universal Business Team Full time

    About the Role:We are seeking a dynamic and proactive Business Development Representative to join our team at Universal Business Team. As a key player in the sales team, you will be responsible for new customer acquisition through outbound telemarketing. You will work closely with the marketing team to drive lead acquisition, set up events, and achieve KPI...

  • Sales Representative

    2 weeks ago


    Grimsby, North East Lincolnshire, United Kingdom Virgin Media O2 Full time

    Job Title: Field Sales RepresentativeJob Summary:We are seeking a highly motivated and driven Field Sales Representative to join our team at Virgin Media O2. As the face of our brand, you will be responsible for delivering excellent service and selling our products to new customers.Key Responsibilities:Meet with prospective customers at their doorstep to...

  • Service Advisor

    5 months ago


    Grimsby, United Kingdom Hartwell Automotive Group Full time

    Are you a successful Service Advisor looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you. Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11 franchised dealerships across 11 locations, the...

  • Service Advisor

    5 months ago


    Grimsby, United Kingdom Hartwell PLC Full time

    Are you a successful Service Advisor looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you. Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11 franchised dealerships across 11 locations, the...

  • Medical Receptionist

    5 months ago


    Grimsby, United Kingdom Woodfield Medical Centre Full time

    Woodfield Medical is situated in a busy health centre currently recruiting for either one full time Medical Receptionist on a 37.5 hour contract or two part time Medical Receptionists on a permanent basis, to work with our supportive team of admin, clinical and managerial staff. For further information please see the job description below. Job title:...


  • Grimsby, United Kingdom Appoint Consulting Recruitment Specialists Full time

    Job Summary:We are seeking a skilled Call Handler to join our team at Appoint Consulting Recruitment Specialists. As a Call Handler, you will be responsible for answering calls using a strength-based approach, providing high-quality information, and handling sensitive conversations with professionals and the public.Key Responsibilities:Answer calls using a...


  • Grimsby, United Kingdom Appoint Consulting Recruitment Specialists Full time

    Job Summary:We are seeking a skilled Call Handler to join our team at Appoint Consulting Recruitment Specialists. As a Call Handler, you will be responsible for answering calls using a strength-based approach, providing high-quality information, and handling sensitive conversations with professionals and the public.Key Responsibilities:Answer calls using a...


  • Grimsby, North East Lincolnshire, United Kingdom Virgin Media O2 Full time

    Job OverviewWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at Virgin Media O2. As the face of our brand, you will be responsible for delivering exceptional customer service and selling our products to new customers.Key Responsibilities:Meet with prospective customers at their doorstep to introduce them to our...

  • Receptionist

    5 months ago


    Grimsby, United Kingdom Birkwood Medical Centre Full time

    **Main Purposes of the job**: - Handling of Patient enquiries and requests courteously and efficiently. Efficient record keeping. Ensuring, Reception area / Admin room are kept tidy at all times. Main Duties: - Restoring telephone services to normal daytime use at start of the day. Answer, document as appropriate and forward any incoming phone calls whilst...


  • Grimsby, North East Lincolnshire, United Kingdom CIP Full time

    About UsCIP is a forward-thinking fintech company that provides innovative payment solutions to independent businesses in the UK.We're committed to delivering exceptional customer service and support to our merchants, and we're looking for a talented individual to join our team as a Customer Service Agent.Key ResponsibilitiesManage incoming calls and provide...


  • Grimsby, North East Lincolnshire, United Kingdom CIP Full time

    About UsCIP is a forward-thinking fintech company that provides innovative payment solutions to independent businesses in the UK.We're committed to delivering exceptional customer service and support to our merchants, and we're looking for a talented individual to join our team as a Customer Service Agent.Key ResponsibilitiesManage incoming calls and provide...


  • Grimsby, North East Lincolnshire, United Kingdom CIP Full time

    About UsCIP is a forward-thinking fintech company that provides innovative payment solutions to independent businesses in the UK. We're committed to delivering exceptional customer service and support to our merchants.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our operations team as a Customer Service Agent. As a key...


  • Grimsby, North East Lincolnshire, United Kingdom CIP Full time

    About UsCIP is a forward-thinking fintech company that provides innovative payment solutions to independent businesses in the UK. We're committed to delivering exceptional customer service and support to our merchants.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our operations team as a Customer Service Agent. As a key...